Assistant Store Manager - Customer Experience & Ops Lead

Footlocker; Hobart; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Zusammenfassung

Footlocker in Hobart, TAS, is seeking a dynamic Store Manager to lead daily store operations and coach a team to deliver a best-in-class Customer Experience.

You will drive sales, manage visual merchandising, training, and asset protection, stepping into managerial duties in the absence of the Store Manager and reporting to store leadership. You will mentor staff, ensure high standards of product knowledge, and foster an inclusive, ethical workplace while achieving profit goals.

Qualifikationen

• Leadership experience in a customer-facing sales setting.
• Ability to engage customers and deliver elevated in-store experiences.
• Motivated to achieve results because of enthusiasm for athletic products.
• Adaptable to changing omni-channel retail environment.
• Initiates completion of tasks with minimal supervision.
• Strong cognitive and financial analysis skills.
• High level of ethics, values, integrity and trust.
• Flexible availability – nights, weekends and holidays.

Aufgaben

• Coaching and motivating your team to drive sales and deliver exceptional customer service.
• Ensuring high levels of customer satisfaction with product knowledge and teamwork.
• Delivering sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product knowledge and trends to fit customer needs.
• Maintain awareness of product knowledge and upcoming trends.
• Contribute to a positive, inclusive work environment.

Kenntnisse

Leadership

Customer engagement

Sales driven

Ops management

Visual merchandising

Ethics and integrity

Flexibility

Jobbeschreibung

Footlocker in Hobart, TAS, is seeking a dynamic Store Manager to lead daily store operations and coach a team to deliver a best-in-class Customer Experience.

You will drive sales, manage visual merchandising, training, and asset protection, stepping into managerial duties in the absence of the Store Manager and reporting to store leadership. You will mentor staff, ensure high standards of product knowledge, and foster an inclusive, ethical workplace while achieving profit goals.