Assistant Manager Opportunities - Sailmaker Restaurant & Event Operations

Hyatt Regency; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

12 complimentary nights after 90 days

Discounted accommodation for staff and

Reward and recognition programs

Learning and development opportunities

Complimentary dry cleaning for workatt

Discounted city parking

Career opportunities in an internation

Job summary

Hyatt Regency Sydney is seeking an Assistant Manager for Sailmaker Restaurant & Event Operations to oversee events, service, and team performance. You will supervise associates, train staff, and drive guest satisfaction across a premium hotel venue in Darling Harbour.

The role requires hands-on leadership, strong communication, and a passion for delivering exceptional dining experiences in a busy, high-demand setting.

Qualifications

• Management experience in a large hotel/venue.
• Buffet, catering and la carte dining experience preferred.
• Strong service orientation and hospitality standards knowledge.
• Hands-on leadership with ability to motivate teams.
• Ability to thrive in fast-paced, high-pressure environments.
• Excellent organizing and prioritization skills.

Responsibilities

• Lead day-to-day supervision and management of associates.
• Coordinate all aspects of the department's operation for seamless service.
• Oversee initial and ongoing training and development of staff.
• Ensure adherence to hotel and HACCP policies & procedures.
• Liaise with key departments to foster collaboration.
• Handle client queries and complaints with professionalism.

Skills

Leadership

Customer service

Communication

Problem solving

Organization

multitasking

Team motivation

Interpersonal skills

Job description

Assistant Manager Opportunities - Sailmaker Restaurant & Event Operations

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

We are on the lookout for a Full Time Assistant Manager to join our:

Highly accoladed Conference & Events Department

As Australia’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
• Discounted accommodation for associates as well as friends and family
• Reward and recognition programs
• Learning and development opportunities
• Complimentary dry cleaning for work attire
• Discounted city parking
• The opportunity to join an international group with endless career opportunities

The Role:

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients.

A big operation calls for a big team. Working closely with and under the guidance our two Senior Assistant Managers, you will be responsible for overseeing the operation of our events and ensuring they are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

You will be responsible for overseeing the operation of service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

Responsibilities Include:

• The day-to-day leadership, supervision and management of associates
• Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end
• Manage the initial and ongoing training and development of all team members.
• Ensuring all Hotel and HACCP policies & procedures are followed
• Liaising and fostering collaborative working relationships with key departments across the Hotel
• Handling client queries and complaints with professionalism, concern and understanding

Our Ideal Candidate will possess:

• Management experience in in a large hotel/venue – exposure buffet, catering and la carte dining highly preferred
• Passionate and focused on delivering excellent service
• Hands on leadership style, with ability to support and motivate team
• Strong understanding of food and beverage service standards and hospitality best practices.
• The ability to thrive in a fast paced and high pressure environment whilst multi-tasking
• Highly organised, with capacity to prioritise tasks on the fly
• Excellent interpersonal, communication, and problem-solving skills.
• A valid NSW RSA
• Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends