Assistant Manager - Sailmaker Restaurant

Hyatt Regency Sydney; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Complimentary nights

Discounted accommodation

Reward programs

Learning and development opportunities

Complimentary dry cleaning

Discounted city parking

International career opportunities

Job summary

Hyatt Regency Sydney is seeking a full-time Assistant Manager for Sailmaker restaurant. This flagship dining destination offers a diverse buffet breakfast and an à la carte dinner service with modern Australian fare, requiring strong leadership to deliver exceptional guest experiences.

You will oversee daily restaurant operations, train and motivate staff, ensure HACCP and hotel policies are followed, and collaborate with departments across the hotel to maintain service excellence in a

Qualifications

• Management experience in a large hotel/venue.
• Hands-on leadership style with ability to motivate staff.
• Track record of delivering excellent service.
• Strong interpersonal and communication skills.
• Excellent problem-solving abilities and organisational skills.
• Valid NSW RSA and Australian working rights.

Responsibilities

• Oversee day-to-day leadership, supervision and management of associates.
• Coordinate all aspects of restaurant operation for a seamless guest experience.
• Lead initial and ongoing training and development of team members.
• Ensure HACCP policies and hotel procedures are followed.
• Liaise with other hotel departments to maintain service standards.
• Handle guest queries and complaints professionally.

Skills

Management

Leadership

Service excellence

Communication

Problem solving

NSW RSA

Job description

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

We are on the lookout for a Full TimeAssistant Managerto join our flagship Sailmaker restaurant.

As Australia’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
• Discounted accommodation for associates as well as friends and family
• Reward and recognition programs
• Learning and development opportunities
• Complimentary dry cleaning for work attire
• Discounted city parking
• The opportunity to join an international group with endless career opportunities

The Role:

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients

Working closely with and under the guidance our Restaurant and Bar Manager, you will be responsible for overseeing the operation of restaurant service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

Responsibilities Include:

• The day-to-day leadership, supervision and management of associates
• Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end
• Manage the initial and ongoing training and development of all team members.
• Ensuring all Hotel and HACCP policies & procedures are followed
• Liaising and fostering collaborative working relationships with key departments across the Hotel
• Handling client queries and complaints with professionalism, concern and understanding

Our Ideal Candidate will possess:

• Management experience in in a large hotel/venue – exposure to both buffet and la carte dining highly preferred advantageous
• Passionate and focused on delivering excellent service
• Hands on leadership style, with ability to support and motivate team
• Strong understanding of food and beverage service standards and hospitality best practices.
• The ability to thrive in a fast paced and high pressure environment whilst multi-tasking
• Highly organised, with capacity to prioritise tasks on the fly
• Excellent interpersonal, communication, and problem-solving skills.
• A valid NSW RSA
• Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends

Opportunity is calling. Join Hyatt.