Assistant Manager - Sailmaker Restaurant

Hyatt Hotels Corporation; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12 complimentary Hyatt nights after 90

Discounted accommodation for staff and

Rewards & recognition programs

Learning & development opportunities

Complimentary dry cleaning for workAtt

Discounted city parking

International career opportunities

Job summary

Hyatt Hotels Corporation is seeking a Full Time Assistant Manager for Sailmaker Restaurant in Sydney, Australia. The Sailmaker is a large 272-seat dining destination with buffet breakfast and la carte dinner, offering modern Australian cuisine and views of Darling Harbour.

You will oversee restaurant service, supervise associates, train team members, and ensure HACCP and hotel policies are followed. A fast-paced environment requires strong leadership, guest focus, and excellent communication;

Qualifications

• Experience in hospitality leadership or management in a large hotel/venue.
• Strong service mindset and guest focus.
• Hands-on leadership style with ability to motivate a team.
• Excellent communication and problem-solving skills.
• Strong understanding of food and beverage service standards.

Responsibilities

• Lead day-to-day restaurant operations and oversee service execution.
• Supervise associates and support training and development.
• Ensure compliance with hotel and HACCP policies and procedures.
• Foster collaborative relationships across hotel departments.
• Handle guest queries and complaints professionally and promptly.
• Manage training and development of all team members.

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Assistant Manager - Sailmaker Restaurant

AU - NS - Sydney

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Local

Summary

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

We are on the lookout for a Full Time Assistant Manager to join our flagship Sailmaker restaurant.

As Australia’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
• Discounted accommodation for associates as well as friends and family
• Reward and recognition programs
• Learning and development opportunities
• Complimentary dry cleaning for work attire
• Discounted city parking
• The opportunity to join an international group with endless career opportunities

The Role:

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients

Working closely with and under the guidance our Restaurant and Bar Manager, you will be responsible for overseeing the operation of restaurant service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

Responsibilities Include:

• The day-to-day leadership, supervision and management of associates
• Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end
• Manage the initial and ongoing training and development of all team members.
• Ensuring all Hotel and HACCP policies & procedures are followed
• Liaising and fostering collaborative working relationships with key departments across the Hotel
• Handling client queries and complaints with professionalism, concern and understanding

Our Ideal Candidate will possess:

• Management experience in in a large hotel/venue – exposure to both buffet and la carte dining highly preferred advantageous
• Passionate and focused on delivering excellent service
• Hands on leadership style, with ability to support and motivate team
• Strong understanding of food and beverage service standards and hospitality best practices.
• The ability to thrive in a fast paced and high-pressure environment whilst multi-tasking
• Highly organised, with capacity to prioritise tasks on the fly
• Excellent interpersonal, communication, and problem-solving skills.
• A valid NSW RSA
• Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends

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