Assistant Manager - Horse & Jockey Hotel

endeavour group careers; Warwick; Presencial; AUD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ALH Hotels discount card

Endeavour Wellbeing Support

Staff discounts at Woolworths

Staff discounts at ALH venues

Descripción de la vacante

The Horse & Jockey Hotel in Australia seeks a hands-on Assistant Manager to lead busy weekends and live sports events, collaborating with a close-knit team to deliver exceptional guest experiences. You will mentor staff, coordinate floor operations, and ensure safety and excellent service across the pub, bistro, and gaming lounge.

Role requires lifting and physical tasks; relevant supervisory history and a current RSA/RSG, RMLV and Approved Managers Licence are essential.

Formación

• Hands-on role requiring physical tasks (lifting/mmoving stock).
• Experience supervising in bar, bistro or gaming room helpful.
• Current RSA/RSG, RMLV and Approved Managers Licence required per state rules.

Responsabilidades

• Partner with Publican to run peak shifts and maintain high service levels.
• Lead and mentor a hospitality crew across floor operations.
• Coordinate cross-department operations to deliver an outstanding guest experience.
• Be the face of the pub when management is absent and uphold safety and vibe.

Conocimientos

Hands-on leadership

Team leadership

Mentoring staff

Hospitality operations

People skills

Educación

RSA/RSG, RMLV and Approved Managers Licence

Descripción del empleo

• Full-time

Job Description

If you are a hands‑on manager who thrives in the center of the action, the Horse & Jockey Hotel offers a dynamic, high-tempo stage for your leadership skills. From busy weekend family dining and major live sports broadcasts to high-touch service in our gaming lounge, no two days here are ever the same.

You won't be working in isolation, our venue is powered by a collaborative group of Assistant Managers working together on the floor. You’ll partner directly with fellow venue leaders to run peak shifts, mentor our energetic hospitality crew, coordinate cross-departmental operations, and deliver an outstanding experience for our regular guests and local community.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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