Assistant General Manager - Australian Hotel & Brewery

The Glen Hotel Pty; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Australian Hotel Brewery in Rouse Hill, NSW, is seeking an Assistant General Manager to lead daily operations, support the General Manager, and drive exceptional guest experiences. The role requires RSA/RCG/ARCG certificates and 1–2 years of management experience in a busy venue.

You will be responsible for team leadership, compliance, stock control and delivering consistent service with a hands-on, friendly leadership style.

Qualifications

• Minimum 1-2 years of management experience in a hospitality/venue environment.
• Strong leadership and people management capabilities.
• Experience overseeing day-to-day operations and guest service.

Responsibilities

• Lead day-to-day venue operations to ensure smooth service.
• Develop and motivate team for exceptional guest experiences.
• Ensure compliance, stock management and staff training.
• Foster a safe, positive and productive workplace culture.

Skills

Leadership

People skills

Customer service

Hospitality knowledge

Education

RSA/RCG/ARCG certificates

Job description

Assistant General Manager - Australian Hotel & Brewery

Australian Hotel Brewery

350 Annangrove Rd, Rouse Hill NSW, Australia

Assistant General Manager - Australian Hotel & Brewery The Australian Hotel & Brewery is a cornerstone of the Rouse Hill community, offering a unique blend of modern amenities and traditional hospitality. Established with a passion for craft brewing, our on-site brewery is the heart of our venue, producing a range of award-winning beers that reflect the flavours of Australia. Located just 40 minutes from Sydney’s CBD, we’ve become a favourite destination for locals and visitors alike.

We are looking for an experienced Assistant General Manager to join our team at the Australian Hotel & Brewery, Rouse Hill, part of the Sonnel group, which has over 40 years' experience in the industry which owns and operates 20 venues throughout Sydney. As a group, we pride ourselves on being great humans to work with. Everything we do is underpinned by our values – Sensational Hospitality, Respect & Integrity - Always, Raise the Bar - Everyday & Better Together.

About the Role

This is a full-time position for an Assistant General Manager where you will play a key role in the day-to-day operations of the venue, supporting the General Manager to ensure smooth service, team leadership, and an unforgettable guest experience.

Key responsibilities include:

Creating a culture where the team feel safe, valued and enjoy coming to work.

Extensive knowledge of Gaming Operations.

Working closely with senior management who share the same vision.

Compliance, stock management, training and developing of the team

Managing the day-to-day operations of the venue.

The successful applicant will:

Essential requirements for this position are Current RSA, RCG & ARCG Competency Cards

Be a motivational leader who encourages and develops the team to ensure an exceptional customer experience each time.

Minimum of 1-2 years of management experience in a similar role with a strong knowledge of managing day-to-day operations of a venue with strong and complex trade

Hands on approach in your leadership and management

A friendly, outgoing personality with excellent people skills

A passion for the hospitality industry with the desire to progress within the company

Our Values, Our People Our Culture, Our Jobs, Work With Us

Please note this role requires completion of a National Police Check as part of our Employee Due Diligence process.

Screening Questions

• Are you available to work weekends on a rotating roster?
• Do you have a Responsible Service of Alcohol (RSA), Responsible Conduct of Gambling (RCG) and ARCG certificate?
• How many years customer service and hospitality management experience do you have?
• Are you passionate about delivering a game-changing hospitality experience?
• What are your salary expectations?
• Do you have the legal right to work in Australia?
• Are you looking for Sponsorship and on a Visa?
• Have you been convicted of any criminal offence relevant to this role?
• Do you have any medical conditions or restrictions that may affect your ability to perform the role?