Assistant Manager

REXEL; Richmond Shire; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Genuine career opportunities

SkillUp learning platform

Global business

Diversity and inclusion

Paid parental leave

Women in Rexel program

Global mobility

KUDO$ rewards platform

Wellbeing support program

Birthday leave

Job summary

Rexel Australia in Richmond, Victoria, is seeking a hands-on leader to balance people leadership, customer service, sales and operations. This role reports to the Branch Manager and offers Monday to Friday hours—no weekend work—with the chance to influence a large customer base and a seasoned team.

You will coach a high-performing team, build strong relationships with trade and commercial customers, and drive growth while overseeing inventory, safety and branch presentation.

Qualifications

• Leadership experience or a clear track record of coaching and influencing others.
• Strong commercial awareness and drive to achieve sales and operational targets.
• Excellent customer relationship and communication skills.
• Hands-on approach to support customers and team members when it matters most.
• Commitment to safety, quality and continuous improvement.

Responsibilities

• Lead, coach and develop a high-performing team under the Branch Manager.
• Drive a customer-first culture and ensure consistently exceptional service.
• Build strong relationships with trade, contractor and commercial customers.
• Support branch sales growth, profitability and key performance outcomes.
• Oversee daily branch operations: inventory, compliance, safety and presentation.
• Lead by example on the counter, in the warehouse and with customers.
• Step in to manage the branch in the Branch Manager’s absence.

Skills

Leadership experience

Sales and customer service

Operational excellence

Safety & compliance

Team coaching

Job description

Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

As one of our largest branches in Victoria, Richmond is a fast-paced, high-profile operation with a strong customer base, experienced team and genuine opportunity to make an impact. This is a hands-on leadership role for someone who enjoys balancing people leadership, customer service, sales and operational excellence.

Best of all, this role offersMonday to Friday hours — no weekend work.

What you’ll be doing

Reporting to the Branch Manager, you will play a key role in the day-to-day success of the branch by:

• Supporting the Branch Manager to lead, coach and develop a high-performing team
• Driving a customer-first culture and ensuring consistently exceptional service
• Building strong relationships with trade, contractor and commercial customers
• Supporting branch sales growth, profitability and key performance outcomes
• Overseeing daily branch operations, including inventory, compliance, safety and presentation
• Leading by example on the counter, in the warehouse and with customers
• Stepping up to manage the branch in the Branch Manager’s absence

You are an engaging and capable leader who thrives in a busy branch environment. You may already be an Assistant Manager, a senior team member ready for the next step, or an experienced in internal sales or branch operations with natural leadership capability.

Ideally, you will bring:

• Previous experience in electrical wholesale, trade, industrial supply, hardware or a similar customer-focused environment
• Leadership experience, or a clear track record of coaching and influencing others
• Strong commercial awareness and a drive to achieve sales and operational targets
• Excellent customer relationship and communication skills
• A hands-on approach, with the ability to support both customers and team members when it matters most
• A commitment to safety, quality and continuous improvement

About Rexel and what we offer;

• Genuine career opportunities
• Access to SkillUp learning platform
• Global business
• Committed to a making a sustainable future possible
• We are passionate about being a genuinely diverse and inclusive business.
• Paid parental leave
• We are proud of our“Women in Rexel”program.
• Chance of global mobilityif desired, with more than 1,900 branches across 21 countries.
• We have a‘top of the range’ rewards and discountsplatform called KUDO$
• Wellbeing support program andbirthday leave!