Assistant Manager

Rexel Australia; Nambour; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Career development

SkillUp learning platform

Global mobility opportunities

Wellbeing support program

Birthday leave

Parental leave

Women in Rexel program

KUDO$ rewards platform

Job summary

Rexel Australia is seeking an Assistant Manager for our Nambour branch to support day-to-day operations and help lead a high-performing team. You will ensure friendly, efficient service and build strong relationships with customers, colleagues and external stakeholders.

You will coach and guide the team, uphold safety and procedures, and work with the Branch Manager to drive improvements and operational excellence in a busy electrical wholesaling environment.

Qualifications

• Experience in a customer-facing role with a focus on service excellence.
• Experience leading or mentoring others is desirable.
• Experience in electrical wholesaling, trades, or building/construction industry is highly regarded.

Responsibilities

• Ensure customers receive friendly, efficient and professional service.
• Build strong relationships with customers, colleagues and stakeholders.
• Provide guidance, coaching and support to foster an inclusive, collaborative team culture.
• Support compliance with company procedures and contribute to a safety-first culture.
• Work with the Branch Manager to identify and implement continuous improvement initiatives.
• Contribute to branch performance through a hands-on, team-focused approach.

Skills

Customer service

Team leadership

Communication

Sales orientation

Proactive learning

Relationship building

Job description

Company Description

Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Company Description

Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

We’re looking for an Assistant Manager to provide day-to-day operational support to our team in Nambour.

Working closely with the Branch Manager and wider team, you’ll play an important role in delivering exceptional service to our customers — the lifeblood of the electrical industry in Australia. This is a great opportunity for someone who enjoys supporting others, working collaboratively, and contributing to a positive customer experience.

This is your chance to join one of Australia’s leading electrical wholesalers and build a meaningful career with a global business.

A Bit About Your Role

As Assistant Manager, you’ll support the day-to-day operations of the branch while helping to create a positive and high-performing team environment. You’ll:

• Ensure customers receive friendly, efficient and professional service
• Build strong relationships with customers, colleagues, and internal and external stakeholders
• Provide guidance, coaching and support to help foster an inclusive and collaborative team culture
• Support compliance with company procedures and contribute to a strong safety-first culture
• Work closely with the Branch Manager and team to identify and implement continuous improvement initiatives
• Contribute to branch performance through a hands-on and team-focused approach

Qualifications

We’re looking for someone who brings initiative, a willingness to learn, and a genuine passion for customer service and team success. Ideally, you’ll have:

• Experience in a customer-facing role, with an interest in sales and operational excellence
• A proactive approach and a strong desire to learn and develop your career
• Experience leading, mentoring or supporting others is desirable
• Experience in electrical wholesaling, trades, or the building and construction industry will be highly regarded

Additional Information

At Rexel, we’re committed to creating a workplace where people feel supported, valued and empowered to grow. We offer more than just a job — we offer the opportunity to build a long-term career with a business that genuinely cares about its people.

Here’s What You Can Expect

• Genuine career development opportunities
• Access to our SkillUp learning platform
• The opportunity to work for a global business
• A strong commitment to sustainability and making a better future possible
• A diverse and inclusive workplace
• Paid parental leave
• Our “Women in Rexel” program
• Global mobility opportunities across 1,900+ branches in 21 countries
• Access to KUDO$, our rewards and discounts platform
• Wellbeing support program
• Birthday leave