Assistant Manager

The Sebel; Noosa Shire; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Heartist Membership Discounts

Family & Friends Discounts

Accor Loyalty Program

Career Development Support

Networking Opportunities

Worldwide Opportunities

Job summary

The Sebel Noosa is seeking an Assistant Manager to lead the Front Office Team and orchestrate unforgettable guest experiences. Your role involves connecting with various departments and ensuring high team energy.

The ideal candidate will have expertise in hotel operations, strong leadership skills, and the ability to handle guest feedback efficiently. Enjoy a supportive atmosphere where your unique self can shine every shift.

Qualifications

• Demonstrated expertise in Hotel Front Office Operations.
• Vibrant track record of leadership as a Team Leader or Supervisor.
• Ability to multitask and thrive under pressure.

Responsibilities

• Guide the hotel's day-to-day operations with expertise.
• Lead the Front Office Team, nurturing their growth.
• Collaborate with guests to find solutions for challenges.
• Contribute to roster planning and preparation.
• Embrace authenticity in every shift.

Skills

Hotel Front Office Operations

Leadership Roles

Reservation Systems

Organizational Skills

Communication Skills

Job description

The Sebel Noosa, nestled between Main Beach and the Noosa River offers a range of Hamptons inspired one and two-bedroom apartment’s steps away from the cosmopolitan shops and cafés of Hastings Street. Noosa has a range of offerings where in your downtime you are encouraged to find your balance. From beach walks before or after work to yoga retreats, catching a wave at any one of the surrounding shores or walking the famed Noosa National Park.

Purpose

As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.

Primary Responsibilities

• Take the helm and guide the hotel's day-to-day operations with expertise
• Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor

Proficiency in using reservation and property management systems is a plus

Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills

Masterful in the art of both the written and spoken communication

Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays

Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.