Room Attendant

The Sebel; Sunshine Coast Regional; On-site; AUD 37,000 - 93,000; Part time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL)

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

The Sebel Twin Waters Resort on the Sunshine Coast invites you to join our Housekeeping team as a Room Attendant. You will keep guest rooms spotless, restock trolleys and assist guests with a warm, efficient service, paying close attention to every detail to ensure a memorable stay.

This casual, hourly role offers base rates with loadings for weekdays, weekends and public holidays, plus Accor ALL benefits and staff discounts across our network.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Eye for detail and ability to work efficiently.
• Willingness to work weekends and public holidays.
• Reliable transportation.
• Collaboration with guests and team members.

Responsibilities

• Thoroughly clean all guest rooms, changing linens and bathrooms.
• Maintain and restock housekeeping trolleys, keeping them organized.
• Adhere to safety protocols and protect guest privacy.
• Report maintenance issues promptly.

Skills

Room attendant

Attention to detail

Time management

Communication

Reliability

Job description

The Sebel Twin Waters Resort located just ten minutes’ drive from the Sunshine Coast Airport, provides a peaceful paradise upon a picturesque salt-water lagoon offering a range of two to four bedroom self-contained apartments. During your downtime, this location offers a feast for those who love to explore and enjoy the outdoors. From water sports to hiking trails and relaxing on the beach, the Sunshine Coast has so much to offer all year round.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

The Role

Casual loading on all hourly rates! Base rate of $27.08. With Loadings: Monday - Friday $33.85ph, Saturday $40.62ph, Sunday $47.39ph and Public Holidays $67.70ph!

Adult wages for all team members 16 years and above

Supportive and fun team

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.