Housekeeping Supervisor

Peppers Retreats, Resorts and Hotels; Noosa Shire; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

ALL Heartist

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Accor Academy

Typsy

Job summary

Peppers Noosa Resort & Villas in Noosa Heads is seeking a Housekeeping Supervisor to lead our housekeeping team to daily cleaning excellence. You will coach, guide and inspire staff to deliver top-tier cleanliness and guest satisfaction while maintaining safety and productivity standards.

In this role you will allocate rooms, monitor standards, and balance workloads across shifts. Strong leadership, attention to detail, and excellent communication are essential to motivate the team and ensure a

Qualifications

• Leadership experience in Housekeeping or hotel services.
• Excellent attention to detail and quality standards.
• Strong communication and interpersonal skills.
• Proven time management and scheduling abilities.
• Willingness to train, coach and lead a team.
• Availability to work weekends and public holidays.

Responsibilities

• Support and coordinate housekeeping team daily activities for smooth workflow.
• Foster motivation and growth through guidance and training.
• Maintain high cleanliness and productivity standards per guidelines.
• Efficiently allocate rooms and balance workloads across shifts.
• Ensure safety standards, monitor labour costs, and conduct daily room inspections.

Skills

Leadership experience

Attention to detail

Communication skills

Time management

Team coaching

Weekend availability

Job description

Peppers Retreats, Resorts and Hotels – Noosa Heads QLD

Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Resort & Villas offers dining experiences for up to 80 patrons with a philosophy that celebrates the people, produce, history and culture unique to the Sunshine Coast. Surrounded by nature, in Noosa you will find a tapestry of waterways, untouched national parks and wide-open beaches to explore and make your own during your down time.

Purpose

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow

Foster team motivation and growth by providing guidance and training to enhance their skills

Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences

Efficiently allocate rooms for team members during shifts to maintain an even workload distribution

Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills and Experience

A sharp eye for detail and previous leadership experience in Housekeeping

Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality

The ability to think on your feet to keep things running smoothly throughout the day

A high standard of personal grooming and a polished appearance

Willingness to not only lead the team but to also work alongside them to ensure their success

Reliable transportation and availability to work a variety of shifts including weekends and public holidays

ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays

Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.