Area Support Officer — Fast-Paced Admin & Frontline Service

Central Highlands Region; Blackwater; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Generous superannuation

5 weeks annual leave with 17.5% leave

19-day month

Uniform allocation

Payroll deductions and salary sacrifce

Wages paid fortnightly

Employee Assistance Program

Job summary

Central Highlands Regional Council is seeking a customer-focused Area Support Officer to join the Blackwater office. You will provide high-level administration and excellent customer service in the contact centre, assisting with day-to-day operational support across the region.

The role requires strong organisation, the ability to handle high call volumes, and a Queensland C Class Provisional Licence. Applications close 6 November 2026 at 8am.

Qualifications

• Customer-focused approach with experience in resolving general enquiries.
• Demonstrated high-level administration experience.
• Ability to answer and respond to high call volumes.
• Highly organised with strong time management.

Responsibilities

• Provide high-level administrative and customer service support for the area office.
• Assist with incoming enquiries in the regional contact centre.
• Support day-to-day operations across departments as required.

Skills

Customer centric

Administration

Call handling

Organised

Queensland C Class Licence

Job description

Central Highlands Regional Council is seeking a customer-focused Area Support Officer to join the Blackwater office. You will provide high-level administration and excellent customer service in the contact centre, assisting with day-to-day operational support across the region.

The role requires strong organisation, the ability to handle high call volumes, and a Queensland C Class Provisional Licence. Applications close 6 November 2026 at 8am.