Area Support Officer Blackwater (10511)

Central Highlands Regional Council; Blackwater; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Generous superannuation

5 weeks annual leave

19-day month

Uniform allocation

Salary sacrifice options

Fortnightly pay

Employee Assistance Program

Job summary

Central Highlands Regional Council is seeking a proactive Area Support Officer to join the Blackwater office. You will perform high-level administrative and customer service tasks to help run the area office efficiently.

In addition you will support our contact centre with incoming enquiries from across the region and provide administrative support to various departments.

Qualifications

• Customer-centric approach with experience in resolving general enquiries.
• Demonstrated high-level administration experience.
• Ability to answer and respond to high call volumes.
• Highly organised with the ability to prioritise and manage your time efficiently.
• Hold a Minimum of a Queensland C Class Provisional Drivers Licence

Responsibilities

• Undertake high level administrative and customer service functions for day-to-day area office operations.
• Assist with incoming enquiries in the busy contact centre across the region.
• Provide general administration support to various departments within the organisation.

Skills

Customer service

Administration

Call handling

Time management

Driver's licence

Job description

10511 Area Support Officer

Work Type: Fulltime
Location: Blackwater
Directorate: Corporate Services
Salary: Stream A, Level 1.6 - 2: $91,618.46 to $99,418.99 per annum inclusive of superannuation and allowances

Are you someone who thrives in a fast-paced environment, enjoys variety in your work and passionate about excellent customer service?

Central Highlands Regional Council is seeking a customer focused and proactive Area Support Officer to join the team in our Blackwater office.
In this unique opportunity you will undertake a range of high level administrative and customer service functions associated with the day to day running of the area office. This role will also work in our busy contact centre assisting with incoming enquiries from across the region. This varied role will provide excellent customer service to internal and external customers along with providing general administration support to various departments within the organisation.

To be considered for this opportunity, you will have:

• A customer centric approach with experience in resolving general enquiries
• Demonstrated high level administration experience
• Ability to answer and respond to high call volumes
• Highly organised with the ability to prioritise and manage your time efficiently
• Hold a Minimum of a Queensland C Class Provisional Drivers Licence

Working for Central Highlands Region has its benefits.

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.

Benefits Include:

• A generous superannuation scheme
• 5 weeks annual leave with 17.5% leave loading
• 19-day month
• Corporate uniform allocation
• Payroll deductions and salary sacrifice options
• Wages paid fortnightly
• Employee Assistance Program

As an equal opportunity employer, we welcome applications from diverse backgrounds.

Pre-employment Checks

To be appointed to a position within the Central Highlands Regional Council, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently.

The pre-employment checks relevant to this position include:

• Right to Work in Australia
• Medical assessment
• Criminal history check
• Reference and licence checks

Applications close: Friday 06 November 2026 at 8am.