Area Manager

Mh5 Pty Ltd; Toowoomba Regional; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Mh5 Pty Ltd is seeking an Area Manager to lead Toowoomba and Western Queensland operations, including Roma and our regional agent network. You will drive performance, support staff, and ensure high service standards across the region.

The role requires hands-on leadership, travel to regional locations, and a focus on growth, efficiency and customer satisfaction within a fast-growing franchise.

Qualifications

• Proven management experience in automotive, rental, tourism or service industries.
• Strong leadership skills with ability to motivate and develop staff.
• Excellent communication and relationship-management with regional partners.
• Sound commercial awareness and ability to manage financial/operational performance.

Responsibilities

• Lead day-to-day Toowoomba operations and oversee Roma and regional agents.
• Support and develop employees; coach for business objectives.
• Drive revenue growth, fleet utilisation, and customer satisfaction.
• Monitor costs, financial performance and targets; ensure policy compliance.
• Develop and maintain relationships with regional agents and partners.
• Identify opportunities for business growth and regional improvements.
• Undertake periodic travel to regional locations as required.

Skills

Management experience

Leadership skills

Communication

Commercial awareness

Organisation

Travel readiness

Driver's licence

Job description

Area Manager - Toowoomba & Western Queensland

Full-time | Leadership Role | Toowoomba-based

A rare opportunity exists for an experienced Manager to join one of Queensland's largest Hertz franchises and be part of an exciting team based in Toowoomba!

About Us

Hertz is a globally recognised rental car company, proudly serving customers for over 100 years. At MH5, we're a proud franchisee of Hertz Australia, representing the Hertz, Thrifty and Dollar brands across Queensland.

Our mission? To deliver exceptional service and ensure our fleet is always ready to move.

We're a fast-growing, hands-on team built on integrity, accountability and genuine care for people - combining the strength of a global brand with the agility and values of a regional business.

About the Role

We're seeking an experienced and motivated Area Manager to lead our Toowoomba operations while overseeing Roma and our regional agent network across Western Queensland.

Reporting to our COO, you will drive operational and financial performance, support and develop employees, maintain strong relationships with regional agents, and ensure consistent customer service standards.

This is a hands-on leadership role offering variety, autonomy and the opportunity to contribute to the continued growth of our regional operations. Periodic regional travel will be required.

Key Responsibilities

• Lead the day-to-day Toowoomba operations and oversee the performance of Roma and regional agents.
• Manage and support our regional agent network, building strong working relationships and ensuring operational standards are maintained.
• Drive revenue growth, fleet utilisation, operational efficiency and customer satisfaction.
• Lead, coach and develop employees to achieve business objectives.
• Monitor financial performance, operational costs and business targets.
• Ensure compliance with company policies, procedures and relevant legislation.
• Identify opportunities for business growth, operational improvements and stronger regional performance.
• Undertake periodic travel to regional locations and agents as required.

What You'll Bring

• Proven management experience, ideally within the automotive, rental, tourism or service industries.
• Strong leadership skills with the ability to motivate, coach and develop employees.
• Excellent communication and relationship management skills, including working with regional business partners.
• Sound commercial awareness and the ability to manage financial and operational performance.
• Strong organisational, problem-solving and decision-making abilities.
• A proactive, adaptable and results-driven approach.
• Current driver's licence and willingness to undertake regional travel.

MH5 Values You'll Embrace

• Make It Happen - Take initiative and drive results.
• Make Something Better, Every Day - Continuously improve processes and performance.
• Do the Right Thing - Be honest, ethical and respectful in all dealings.
• Best Team - Collaborate, support and celebrate success together.

What We Offer

• Competitive salary package + performance incentives + company vehicle.
• Opportunities for career progression within a growing regional franchise.
• Supportive leadership team and positive, hands-on workplace culture.
• Variety, autonomy and the chance to make a real impact across the region.

Please note that only shortlisted candidates will be contacted.