Area Manager

NightOwl Convenience Stores; Brisbane; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Car allowance

Job summary

NightOwl Convenience Stores is an Australian owned retail network with over 50 years in the industry and more than 80 stores. As an Area Manager you will oversee a portfolio of about 12–15 franchisee and company‑operated stores across Brisbane and the surrounding area, with some travel between locations.

You will drive performance across our 3 S’s (Standards, Stock and Sales), coach store teams, and partner with the Operations team to deliver strong commercial outcomes, maintain consistency, and

Qualifications

• Minimum of 3 years' experience in retail management.
• Experience in convenience/petroleum/grocery or similar fast-paced retail.
• Multi-site management experience is a plus.
• Hands-on approach and ability to coach teams.
• Strong communication and organisational skills.
• Ability to travel across territory.

Responsibilities

• Coach, mentor and support franchisees and store teams to drive performance across Standards, Stock and Sales.
• Identify and leverage category and departmental growth opportunities.
• Implement strategies to achieve KPIs and operational objectives.
• Lead by example and ensure compliance and consistency.
• Plan and conduct regular store visits within the territory.
• Support customer experiences with high merchandising standards.
• Build positive relationships with franchisees, store teams and stakeholders.
• Contribute to network growth and business improvements.

Skills

Retail management

Multi-site management

Coaching teams

Data reporting

Communication skills

Driver's licence

Job description

NightOwl is an Australian owned and operated franchise network who has built a solid reputation in the retail sector for over 50 years. Today we boast over 80 stores, consisting of a combination of traditional convenience and convenience petroleum.

As an Area Manager, you'll play a key role within the Operations team, overseeing a portfolio of approximately 12-15 franchisee and company-operated stores across Brisbane and surrounding areas.

You'll be responsible for driving performance across our 3 S's (Standards, Stock and Sales), while coaching and supporting franchisees and store teams. Working closely with fellow Area Managers and the wider Operations team, you'll help deliver strong commercial outcomes, maintain operational consistency, and support the continued growth of the NightOwl network.

We are open to applicants based anywhere across Brisbane and the Gold Coast. Store territories may be aligned to the successful candidate's location and the broader team structure, where operational requirements allow. Some local travel will be required as part of the role.

Key Responsibilities

Coach, mentor and support franchisees and store teams to drive performance across Standards, Stock and Sales.

Identify and leverage category and departmental growth opportunities to improve commercial outcomes.

Implement strategies to achieve KPIs and operational objectives.

Lead by example and drive compliance and consistency across the store network.

Plan and conduct regular store visits within the assigned territory.

Support strong customer experiences by maintaining high merchandising and presentation standards.

Build positive and productive relationships with franchisees, store teams and key stakeholders.

Contribute to operational initiatives, business improvements and network growth opportunities.

What You'll Bring

Minimum of 3 years' experience in retail management.

Experience within convenience, petroleum, grocery or a similar fast-paced retail environment (highly regarded).

Multi-site management experience (highly regarded).

A hands-on approach and willingness to support stores at an operational level.

Proven ability to coach and develop high-performing teams.

Exceptional communication, negotiation and organisational skills.

Strong attention to detail and a commitment to maintaining high operational standards.

Ability to manage competing priorities and work autonomously.

Confidence working with data and reporting to drive performance improvements.

Current driver's licence and willingness to travel throughout the assigned territory.

Why Join Us?

This is an exciting opportunity to join a growing Australian retail network where you'll have the autonomy to manage your own territory while being supported by an experienced operations team. You'll play a key role in supporting our franchisees, improving store performance, and helping shape the ongoing success of the NightOwl brand.

NightOwl offers a competitive salary package, a fully maintained company vehicle (or car allowance), and all tools required to perform the role.

The successful applicant will be required to undergo a police background check as part of the recruitment process.

Please note that only shortlisted applicants will be contacted.

Welcome to NightOwl Convenience, an Australian retail success story built upon the strength of a recognised and trusted brand.

NightOwl represents value through product, convenience, marketing and merchandising. It is these strengths, facilitated by an experienced team of office personnel and state of the art systems that ensures NightOwl is the largest stand-alone convenience brand in Australia.

NightOwl began as one store in 1975 in Auchenflower, Brisbane and now boasts stores in convenient locations across Queensland, New South Wales and Victoria. Quality is always ensured at NightOwl with stores stocked with quality products and groceries to deliver utmost convenience. Customers will always be excited to "Come and Get" from their local NightOwl.

Source: This is an extract from the company's own website.

Welcome to NightOwl Convenience, an Australian retail success story built upon the strength of a recognised and trusted brand.

NightOwl represents value through product, convenience, marketing and merchandising. It is these strengths, facilitated by an experienced team of office personnel and state of the art systems that ensures NightOwl is the largest stand-alone convenience brand in Australia.

NightOwl began as one store in 1975 in Auchenflower, Brisbane and now boasts stores in convenient locations across Queensland, New South Wales and Victoria. Quality is always ensured at NightOwl with stores stocked with quality products and groceries to deliver utmost convenience. Customers will always be excited to "Come and Get" from their local NightOwl.

Source: This is an extract from the company's own website.