Area Manager/Franchise Business Consultant

Soul Origin; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Day off on your birthday

Flexible working arrangements

Close knit team with a great workplace

Job summary

Soul Origin is seeking an Area Manager/Franchise Business Consultant to lead and develop Franchise Partners across NSW. The role combines hands-on operational oversight with strategic partnerships to grow the network and drive sales.

Ideal candidates bring 1–3 years in multi-site franchising, hospitality experience, and a passion for coaching. Flexibility, travel between stores, and a commitment to compliance and training are essential for success in this fast-paced brand.

Qualifications

• Minimum of 1-3 years multi-site / franchising experience
• A background in hospitality or food and beverage essential
• The ability to travel between stores within NSW
• Proven experience achieving sales targets, KPIs and maximising profit
• Strong interpersonal, coaching and organisational skills
• Ability to work autonomously in a fast paced and demanding environment
• Ability to complete a National Police Check and Working with Children Check
• Day off on your birthday
• Close knit team with a great workplace culture
• Flexible working arrangements
• Trialing fresh new products

Responsibilities

• Supporting Franchise Partners across stores in NSW, including regional stores to drive sales and engage with our brand, products, display, presentation and customers daily
• Partnering with our Franchise Partners to execute the individual business strategies
• Supporting New Store Openings as part of our growing network
• Completing store audits, providing industry leading coaching and training to address development areas
• Ensuring obligations to legal, WHS, Fair Work, Food Safety, policies and procedures are coached and trained on, then consistently met in the stores
• Assisting with the onboarding and training of new Franchise Partners
• Partnering with Franchise Partners to measure success and manage local area marketing
• Supporting the recruitment of in-store team members as required
• Building long lasting, supportive and professional relationships with all stakeholders within the region

Skills

Franchise management

Sales targets

Coaching

Interpersonal skills

Autonomy

Travel to stores

Fast paced environment

People management

Customer engagement

Job description

Soul Origin is an award winning, fast growing, retail food franchise brand. We have a clear vision - to be Australia's most loved retail food brand, serving fresh food and great coffee to our customers every day. This year we celebrated many milestones, and we have over 170 stores. Our company values: Customers at heart, People first, Passion for Coffee & Food, Own it & Evolve, underpin who we are and everything we do.

Your New Position

As an Area Manager/Franchise Business Consultant, you are experienced, energetic and eager to climb the ladder and take the next step in your career, have a hands-on approach, understand the importance of working side-by-side building and growing Franchise Partner success. You will be responsible for:

• Supporting Franchise Partners across stores in NSW, including regional stores to drive sales and engage with our brand, products, display, presentation and customers daily
• Partnering with our Franchise Partners to execute the individual business strategies
• Supporting New Store Openings as part of our growing network
• Completing store audits, providing industry leading coaching and training to address development areas
• Ensuring obligations to legal, WH&S, Fair Work, Food Safety, policies and procedures are coached and trained on, then consistently met in the stores
• Assisting with the onboarding and training of new Franchise Partners
• Partnering with Franchise Partners to measure success and manage local area marketing
• Supporting the recruitment of in-store team members as required
• Building long lasting, supportive and professional relationships with all stakeholders within the region

What You'll Need to Succeed

To be considered for this role you will need food and coffee retail experience and be passionate about coaching and developing. You will be a driven and determined person that is looking to make their mark with this exciting brand and the ideal candidate will understand that their time will need to be flexible to foster the support required to the network.

You will possess the following competencies and behaviours;

• Minimum of 1-3 years multi-site / franchising experience
• A background in hospitality or food and beverage essential
• The ability to travel between stores within
• Proven experience achieving sales targets, KPIs and maximising profit
• Strong interpersonal, coaching and organisational skills
• Ability to work autonomously in a fast paced and demanding environment
• Ability to complete a National Police Check and Working with Children Check
• Day off on your birthday
• Close knit team with a great workplace culture
• Flexible working arrangements
• Trialing fresh new products