Area Manager

Soul Origin; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Day off on your birthday

Job summary

Soul Origin is seeking an Area Manager/Franchise Business Consultant to lead and support Franchise Partners across NSW. You will drive store performance, coaching, and training, while ensuring compliance with health, safety and quality standards.

You will also support new store openings, recruitment, and local marketing initiatives, building strong relationships with stakeholders. The ideal candidate has 1–3 years in multi-site/franchise environments, hospitality experience, and a proactive,

Qualifications

• Minimum 1–3 years multi-site/franchising experience.
• Background in hospitality or food & beverage.
• Ability to travel between stores.
• Proven experience achieving sales targets, KPIs and maximizing profit.
• Strong interpersonal, coaching and organisational skills.
• Autonomous, able to work in a fast-paced environment.

Responsibilities

• Support Franchise Partners across NSW stores, driving sales and brand engagement.
• Partner with Franchise Partners to execute business strategies.
• Support New Store Openings as network grows.
• Conduct store audits and provide coaching and training to address development areas.
• Ensure compliance with legal, WHS, Fair Work, Food Safety and policies; train team members accordingly.
• Assist with onboarding and training of new Franchise Partners.
• Collaborate with Franchise Partners to measure success and manage local area marketing.
• Assist in recruitment of in-store team members.

Skills

Franchise management

Hospitality experience

Coaching

Sales targets

Interpersonal skills

Job description

Soul Origin is an award winning, fast growing, retail food franchise brand. We have a clear vision – to be Australia’s most loved retail food brand, serving fresh food and great coffee to our customers every day. This year we celebrated many milestones, and we have over 170 stores. Our company values: Customers at heart, People first, Passion for Coffee & Food, Own it & Evolve, underpin who we are and everything we do.

Your New Position

As an Area Manager/Franchise Business Consultant, you are experienced, energetic and eager to climb the ladder and take the next step in your career, have a hands‑on approach, understand the importance of working side‑by‑side building and growing Franchise Partner success. You will be responsible for:

Supporting Franchise Partners across stores in NSW, including regional stores to drive sales and engage with our brand, products, display, presentation and customers daily

Partnering with our Franchise Partners to execute the individual business strategies

Supporting New Store Openings as part of our growing network

Completing store audits, providing industry leading coaching and training to address development areas

Ensuring obligations to legal, WH&S, Fair Work,Food Safety, policies and procedures are coached and trained on, then consistently met in the stores

Assisting with the onboarding and training of new Franchise Partners

Partnering with Franchise Partners to measure success and manage local area marketing

Supporting the recruitment of in-store team members as required

Building long lasting, supportive and professional relationships with all stakeholders within the region

What You’ll Need to Succeed

To be considered for this role you will need food and coffee retail experience and be passionate about coaching and developing. You will be a driven and determined person that is looking to make their mark with this exciting brand and the ideal candidate will understand that their time will need to be flexible to foster the support required to the network.

You will possess the following competencies and behaviours;

Minimum of 1-3 years multi-site / franchising experience

A background in hospitality or food and beverage essential

The ability to travel between stores within

Proven experience achieving sales targets, KPIs and maximising profit

Strong interpersonal, coaching and organisational skills

Ability to work autonomously in a fast paced and demanding environment

Ability to complete a National Police Check and Working with Children Check

Day off on your birthday

Close knit team with a great workplace culture

Flexible working arrangements

Trialing fresh new products

If you are seeking a role where you will be part of a high performing team in an entrepreneurial, progressive, and successful business.

As part of our commitment to quality and safety, a National Police Check, Working with Children Check and references will be required. We kindly request no recruitment agencies.