Apprenticeship & Traineeship Admin Lead

Federation University Australia; Ballarat; On-site; AUD 71,000 - 87,000; Full time

Job summary

Federation University Australia is recruiting an Apprenticeship and Traineeship Support Officer (ATSO) for Federation TAFE – SMB Campus in Ballarat. This full-time, continuing appointment handles end-to-end apprenticeship administration and pastoral care.

You will build external relationships, maintain contact with apprentices and employers, monitor progress, and support timetabling, attendance and enrolments for program managers and PSOs. Some travel across Victoria is required.

Qualifications

• Demonstrated ability to provide end-to-end administrative services and customer support in a complex vocational education setting.
• Comprehensive knowledge of the administrative requirements of the Australian Apprenticeship system.
• Willingness to travel throughout the Ballarat and Wimmera region and wider Victoria.
• Availability for some evening and weekend attendance at Federation University approved events.

Responsibilities

• Lead end-to-end apprenticeship and traineeship administrative processes.
• Develop and nurture relationships with external stakeholders (employers, apprentices, trainees).
• Monitor progress and ensure timely administration, reporting and documentation.
• Provide support to Program Managers, Teachers and PSOs regarding timetabling, attendance and enrolments.

Skills

End-to-end administrative services

Customer support

Time management

Interpersonal skills

Tools

Word

Excel

PowerPoint

Teams

Email

Job description

Federation University Australia is recruiting an Apprenticeship and Traineeship Support Officer (ATSO) for Federation TAFE – SMB Campus in Ballarat. This full-time, continuing appointment handles end-to-end apprenticeship administration and pastoral care.

You will build external relationships, maintain contact with apprentices and employers, monitor progress, and support timetabling, attendance and enrolments for program managers and PSOs. Some travel across Victoria is required.