Strategic Manager, Apprenticeship Programs

Department of Jobs, Skills, Industry and Regions; Melbourne; Presencial; AUD 142.000 - 191.000; Jornada completa

Descripción de la vacante

Department of Jobs, Skills, Industry and Regions in Melbourne is seeking a Manager, Apprenticeship Support Programs to lead apprenticeship support initiatives. You will oversee operations, grants, budgeting and performance reporting while engaging with internal and external stakeholders to deliver high‑quality, apprentice‑centred services.

You will drive continuous improvement using data insights, manage risks and ensure alignment with departmental objectives and governance.

Formación

• Leads and models ethical leadership across teams.
• Establishes metrics to evaluate service quality and impact.
• Assesses service delivery effectiveness and drives excellence.
• Considers broad topics and develops sustainable solutions.
• Views organisation as an integrated system to add value.
• Fosters collaboration with internal and external stakeholders.

Responsabilidades

• Identifies and responds to strategic issues impacting operations.
• Develops service delivery models aligned with plans and objectives.
• Provides expert advice on service delivery and improvement.
• Represents work area with external stakeholders and manages feedback.
• Participates in strategic planning and decision making.
• Ensures service objectives – financial, quality and time targets – are met.

Conocimientos

People leadership

Innovation

Customer focus

Critical thinking

Systems thinking

Collaborative work

Descripción del empleo

Department of Jobs, Skills, Industry and Regions in Melbourne is seeking a Manager, Apprenticeship Support Programs to lead apprenticeship support initiatives. You will oversee operations, grants, budgeting and performance reporting while engaging with internal and external stakeholders to deliver high‑quality, apprentice‑centred services.

You will drive continuous improvement using data insights, manage risks and ensure alignment with departmental objectives and governance.