Apprenticeship Mentor & Support Officer (Onsite)

Chamber-of-Commerce-and-Industry-of-Wa-; City Of Stirling; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging available

Supportive organisation with people‑f‑

Job summary

Apprenticeship Support Australia (ASA) is seeking a Mentor Support Officer to provide mentoring and support services to clients and employers, focusing on facilitating apprenticeship completions. The role is full time and permanent, located on site in Osborne Park.

You will conduct risk assessments, deliver mentoring, and maintain Tailored Support Plans, with a focus on compliance and timely database updates. Police clearance and WWCC are essential.

Qualifications

• Experience mentoring or working with young people or proven relevant experience.
• National Police Clearance & Working with Children Check (essential)
• Ability to meet KPIs and deliverment of support plans.

Responsibilities

• Conducting risk assessments with clients to identify barriers to completion.
• Deliver phone and online mentoring support to clients during their training contract.
• Develop and maintain Tailored Support Plans (TSPs).
• Ensure accurate and timely maintenance of databases and TSPs, adhering to compliance requirements.

Skills

Mentoring

Customer service

Communication

Risk assessment

Job description

Apprenticeship Support Australia (ASA) is seeking a Mentor Support Officer to provide mentoring and support services to clients and employers, focusing on facilitating apprenticeship completions. The role is full time and permanent, located on site in Osborne Park.

You will conduct risk assessments, deliver mentoring, and maintain Tailored Support Plans, with a focus on compliance and timely database updates. Police clearance and WWCC are essential.