Apprenticeship Field Officer

SYC; Adelaide; Presencial; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Birthday leave

Salary packaging

Loyalty leave

Private health cover

EAP

Wellbeing leave

Resumo da oferta

SYC is seeking an Apprenticeship Field Officer based at our Kent Town Head Office, working across the South Australia region. You will actively engage with employers and Australian Apprentices, facilitating commencements and providing ongoing support throughout the apprenticeship journey.

In this role you’ll drive business development and account management, build partnerships with communities, services, organisations and employers, and promote traineeships to secure opportunities for

Qualificações

• Experience in Australian Apprenticeships sector or business development, sales and/or marketing and effective account management.
• Experience engaging and developing relationships with employers, RTOs and schools.
• Strong time management, planning and organisational skills.
• Excellent verbal and written communication with ability to develop case plans and reports.
• Interpersonal, negotiation and problem-solving skills for stakeholder engagement.
• Ability to engage with communities, employers and other stakeholders to achieve outcomes.

Responsabilidades

• Promote traineeships and apprenticeships and secure commencement opportunities for Apprentices.
• Foster and manage relationships with employers, RTOs and GTOs, schools and other stakeholders.
• Sign up apprentices to a National Training Contract and guide through government forms.
• Conduct assessment services for apprentices and employers to support retention and completion.
• Provide end-to-end advice on eligibility for Commonwealth and State incentives and access to supports.
• Assess apprentice needs and barriers and evaluate training paths and occupations.
• Attend career expos and coordinate promotional activities to promote SYC Australian Apprenticeship Support Services.

Conhecimentos

Stakeholder engagement

Account management

Communication skills

Time management

Descrição da oferta de emprego

Are you looking for a role where you can make a difference?

As an Apprenticeship Field Officer, you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the apprenticeship journey. This role is predominantly mobile across the South Australia Region, however, you will be based at our Kent Town Head Office.

In this role, you’ll drive business development and account management, generating effective partnerships withcommunities, services, organisations, and employers. This role will involve:

• Promoting traineeships and apprenticeships and securing commencement opportunities for Apprentices.
• Fostering and actively account managing relationships with employers, RTOs and GTOs, schools, and other industry stakeholders, establishing and maintaining strong stakeholder engagement and referral source relationships to maximise opportunities for repeat business.
• Proactively engage with and sign-up apprentices to a National Training Contract with their employer, guiding clients through sign-up processes and government forms.
• Conducting assessment services for apprentices and employers, providing early interventions and support to ensure apprenticeship retention and completion.
• Providing high quality end-to-end advice and support to apprentices and employers to understand eligibility criteria for Commonwealth and State incentives and how to contact and access supports as required.
• Assess individual apprentice needs and skill levels, identify gaps or potential barriers to success, and evaluate aptitude for various training paths and occupations.
• Attending career expos, forums, and other networking events and coordinating promotional activities to positively promote SYC Australian Apprenticeship Support Services (AASS).

About You

As someone who enjoys working autonomously to drive outcomes and achieve KPI’s, you will be passionate about supporting the next generation of skilled apprentices to secure and successfully complete their apprenticeship. The successful candidate will demonstrate:

• Previous experience in the Australian Apprenticeships sector OR demonstrated business development, sales and/or marketing and effective account management experience.
• Previous experience of engaging and successfully developing and managing positive working relationships with key stakeholders.
• Time management, organisational skills, and the ability to plan and prioritise to achieve outcomes.
• Excellent communication skills with well-developed verbal and written skills, and the ability to conduct client assessments, develop case plans and case notes and reports.
• Interpersonal, conflict resolution and negotiation skills along with innovative problem- solving.
• Strong engagement skills and the ability to interact effectively and sensitively with clients, communities, employers, and other stakeholders to achieve successful outcomes.

For this role, you will need to:

• Complete a Working with Children Check and National Police Check.
• Have a current and valid driver's licence and willingness to drive.
• Be eligible to work in Australia.

Additional benefits

• Additional day off to celebrate your Birthday*
• Enjoy salary packaging benefits
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Wellbeing leave
• *Qualifying periods and terms apply.

About us

SYCexists so everyone can succeed.

A not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education and employment.

Founded in 1958 to support young people experiencing disadvantage, we have extended this expertise to people of all ages for more than three decades.

To learn more about us, visit our website: https://www.syc.net.au

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you.