Appointment Setter

SMAART Recruitment; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training

Uncapped commissions

First-year OTE 120k–130k

Modern Sydney CBD office

Job summary

SMAART Recruitment is hiring Appointment Setters for its Sydney CBD sales team. You’ll speak with Australian business owners, schedule appointments for the Business Development Managers, and receive full training with clear paths to senior sales roles.

This entry-point role offers a base salary and uncapped commissions, with first-year OTE of around $120,000–$130,000. Work Mon-Fri in a modern Sydney office.

Qualifications

• Confident phone communication with business owners
• Ability to handle objections naturally
• Reliable CRM note keeping and data entry
• Eligible to work in Australia

Responsibilities

• Make outbound calls to business owners on a high volume
• Build rapport and have two-way conversations
• Handle objections smoothly, not scripted
• Asking questions to understand needs
• Book qualified appointments for the BDM team
• Keep accurate notes in the CRM
• Work towards daily and weekly targets
• Receive coaching and feedback

Skills

Outbound calling

Communication skills

Objection handling

Active listening

Goal-oriented

Resilience

Team player

Tools

CRM software

Job description

Start a sales career with a fast-growing international company, with full training and uncapped earning potential.

SMAART Recruitment is partnering with an established, rapidly growing international organisation to add several Appointment Setters to its high-performing Sydney CBD sales team.

You’ll talk with business owners across Australia, understand what they need and book appointments for experienced Business Development Managers. It’s a great entry point into sales, with a clear path upward.

What’s in it for you

• Base salary of $65,000–$75,000 + super
• Uncapped monthly commission
• First-year OTE of approximately $120,000–$130,000
• Comprehensive training, including scripts, theory and call shadowing
• Ongoing support and real-time coaching
• Clear progression into senior sales, leadership and BDM roles
• Monday–Friday, 8:30am–5:00pm. No weekends
• Modern Sydney CBD office
• Supportive, energetic, performance-focused team

This is a permanent, full-time role based in the office five days per week.

What you’ll be doing

• Making outbound calls to business owners (high volume)
• Building rapport and having genuine, two‑way conversations
• Handling objections smoothly and naturally, without sounding scripted
• Asking questions to understand each business’s needs
• Booking qualified appointments for the Business Development team
• Keeping accurate notes in the CRM
• Working towards achievable daily and weekly targets
• Learning through regular coaching and call feedback

About you

• Confident and comfortable on the phone
• Skilled at (or keen to master) handling objections while keeping conversations natural and engaging
• Quick on your feet, a good listener and able to adapt to what the person says
• Positive, energetic and motivated
• Resilient when faced with rejection
• Driven by goals and earning potential
• Reliable and a team player
• Eligible to work in Australia

No sales experience? No problem.

You might come from hospitality, retail, customer service or somewhere completely different. What matters is that you’re confident talking to people, open to feedback and motivated to succeed.

If you’re confident, hungry to succeed and ready to see where a career in sales could take you.