AO2 Administration Officer

TrooCoo; Brisbane; On-site; AUD 46,000 - 65,000; Full time

Benefits offered by this job

Onsite parking

Job summary

Troocoo Government is seeking an AO2 Administration Officer to support the team with accurate information management and day-to-day administrative tasks. This fully onsite role requires careful handling of enrolment data and collaboration with stakeholders to maintain records in line with business needs.

The role focuses on data entry, documentation, and ongoing administrative support, with a strong emphasis on accuracy and prioritisation across multiple systems.

Qualifications

• Experience in administration, data entry or business support.
• Strong attention to detail and accuracy with high volumes of information.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Well-developed organisational and time management skills and ability to manage priorities.

Responsibilities

• Accurately enter, update and maintain student information across internal systems, databases and spreadsheets.
• Support the end-to-end administrative processing of student commencements and inductions.
• Prepare, distribute and maintain correspondence, records and supporting documentation.
• Liaise with internal stakeholders to obtain information, respond to enquiries and follow up outstanding requirements.
• Maintain electronic filing systems, registers and records for easy access.
• Review information for discrepancies or missing documentation and take follow-up action.
• Assist in monitoring workloads and administrative activities to meet deadlines.

Skills

Data entry

Attention to detail

MS Excel

MS Word

Outlook

Time management

Communication

Stakeholder engagement

Tools

MS Office

Job description

Troocoo

Troocoo Government is partnering with a key Queensland Government client to recruit an AO2 Administration Officer to join their busy team.

This is an agency labour hire contract through to 18 December 2026, with the potential for extension, offering $40.26 per hour plus super. Based in Acacia Ridge, with onsite parking available, this is a fully onsite position working 37.5 hours per week.

The Role

As an AO2 Administration Officer, you will play a key role in supporting the team by ensuring information, records and documentation are maintained accurately and efficiently. Working within a collaborative team environment, you will provide day-to-day administrative support, assist with administrative processes and help ensure critical enrolment information is captured and managed in line with business requirements.

This role requires strong attention to detail, confidence working across multiple systems and the ability to manage competing priorities while maintaining a high level of accuracy.

Key Responsibilities

• Accurately enter, update and maintain student information across internal systems, databases and spreadsheets.
• Support the end-to-end administrative processing of student commencements and inductions.
• Prepare, distribute and maintain correspondence, records and supporting documentation.
• Liaise with internal stakeholders to obtain information, respond to enquiries and follow up outstanding requirements.
• Maintain electronic filing systems, registers and records to ensure information is organised and readily accessible.
• Review and verify information, identifying discrepancies or missing documentation and taking appropriate follow-up action.
• Assist in monitoring workloads and administrative activities to ensure deadlines are achieved.Contribute to a collaborative team environment and provide general administrative support as required.

About You

To be considered a competitive applicant for the AO2 Administration Officer position, you would demonstrate the following:

• Previous experience in an administration, data entry or business support role.
• Strong attention to detail and a demonstrated ability to maintain accuracy when processing high volumes of information.
• Proficiency in Microsoft Office applications, including Excel, Word and Outlook.
• Well-developed organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Strong written and verbal communication skills, with confidence engaging with internal stakeholders.
• Experience maintaining records, databases and administrative
• Previous experience within the VET sector or an (RTO) would be highly regarded.

If you're a highly organised administrator with strong data entry skills and a commitment to accuracy, we'd love to hear from you.

Please note that only shortlisted applicants will be contacted.