Airport Passenger Service Agent: Warm, Efficient Support

Swissport International AG

Sydney

Sur place

AUD 32 000 - 40 000

Plein temps

Il y a 9 jours

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Un CV et une lettre de motivation personnalisés, prêts à envoyer.

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Avantages offerts par ce poste

On-site parking

Uniforms provided

Career advancement

Leave entitlements

Training and ongoing support

Résumé du poste

Swissport International AG in Sydney is seeking Passenger Service Agents to guide travelers from check-in to boarding, provide flight information, and handle luggage while ensuring safety and efficiency. The role stresses teamwork, professional demeanor, and a friendly, helpful approach in a busy airport environment.

You will work flexible hours to align with airline schedules, including early mornings, late nights, and weekends.

Qualifications

Commitment to delivering safe, high-quality service.
Strong interpersonal skills and teamwork.
Willingness to learn and advance.
Presentable and professional grooming.
Ability to work under pressure and adapt to changing schedules.
Eligibility to work in Australia.
Valid Australian driver's license and reliable transport.

Responsabilités

Assist passengers during check-in, boarding and disembarkation.
Verify tickets, issue boarding passes and check luggage.
Provide flight information including delays or changes.
Resolve passenger issues professionally.
Assist with special needs including unaccompanied minors and wheelchair support.
Coordinate with airport teams to ensure smooth operations.
Maintain records of transactions and interactions.
Use language skills to assist international passengers.