AI-Driven Admin & Client Services Coordinator - ASIC/SMSF

Career Development and Management Guru; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Onsite parking

Flexible working arrangements

Career progression opportunities

Training & development

AI-enabled workflow tools

Job summary

Gold Coast Chartered Accounting Firm is seeking an experienced Administration / Client Services Coordinator to manage the centralised ASIC and SMSF administration function for 900+ companies and ~100 SMSF funds. The role supports internal and external clients with regulatory matters, requiring accuracy, efficiency and proactive ownership.

You will oversee AML processes, onboarding, documentation, and ongoing compliance while leveraging AI-driven tools to enhance timeliness and service levels.

Qualifications

• Experience in ASIC administration and obligations.
• Knowledge of AML requirements and processes.
• Competency in SMSF administration and lodgement.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to manage deadlines independently.
• Interest in AI-driven efficiencies and modern accounting systems.

Responsibilities

• Manage the centralised client services function for ASIC and SMSF administration.
• Oversee ASIC regulatory requirements and corporate administration for 900+ companies.
• Assist clients with AML requirements and related government processes.
• Onboard new clients and coordinate documentation and regulatory matters.
• Maintain accurate records, manage workflow and ensure deadlines are met.
• Collaborate with internal teams and clients to deliver efficient, responsive service.

Skills

ASIC administration

AML requirements

SMSF administration

High-volume workload

IT literacy

AI/automation

Communication skills

Tools

FYI

ChatGPT

CORE

Job description

Gold Coast Chartered Accounting Firm is seeking an experienced Administration / Client Services Coordinator to manage the centralised ASIC and SMSF administration function for 900+ companies and ~100 SMSF funds. The role supports internal and external clients with regulatory matters, requiring accuracy, efficiency and proactive ownership.

You will oversee AML processes, onboarding, documentation, and ongoing compliance while leveraging AI-driven tools to enhance timeliness and service levels.