Aged Care Rostering Administration Officer (Centralised)

Elderly Care; Brisbane; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development opportunities

Work-life balance

Descripción de la vacante

Elderly Care is seeking a dedicated Aged Care Rostering Administration Officer (Centralised) to support 17 facilities from our Carina Heights location. You will collaborate with facility managers to manage rosters and ensure compliant, efficient scheduling across the aged care sector.

The role requires rostering experience, knowledge of the Aged Care Awards, and a proactive approach to payroll and attendance reconciliation.

Formación

• Demonstrated experience in centralised aged care rostering administration.
• Knowledge of Aged Care industry operational needs.
• Experience with UKG Pro or similar rostering systems.
• Ability to learn Aged Care and Nurses Awards quickly.
• Strong interpersonal and time-management skills.

Responsabilidades

• Maintain and update staff rosters fortnightly and forward.
• Liaise with team leaders and managers to shape staffing needs.
• Coordinate rosters to meet care minute targets and compliance.
• Plan and manage replacement of unplanned shifts promptly.
• Reconcile attendance and verify UKG Pro entries.
• Assess gaps and develop rostering solutions for facilities.
• Support payroll with daily timekeeping and resolve exceptions.
• Monitor overtime and agency usage; provide recruitment feedback.
• Process Fortnightly Payroll reconciliations every second Monday.
• Build strong relationships with facility managers for scheduling.
• Maintain contract variations and changes per awards.

Conocimientos

Rostering expertise

Staff scheduling

Attention to detail

Communication

Herramientas

UKG Pro

Descripción del empleo

Aged Care Rostering Administration Officer (Centralised)

Are you an experienced Aged Care Rostering Administrator seeking a full-time opportunity in a supportive and purpose-driven organisation? We're looking for a Rostering Administration Officer to join our team at Elderly Care in Carina Heights, Queensland. In this vital role, you’ll play a key role in working with facility managers in roster management, coordinating and entering roster data across the Aged Care sector in the organisation. You’ll be part of a close-knit team, supporting 17 facilities to ensure smooth and efficient scheduling.

What you’ll be doing

Maintain and update staff rosters to meet operational requirements and employee needs each fortnight and into the future.

Liaise with team leaders and managers to understand staffing needs and preferences

Coordinate and maintain rosters to ensure compliance with care minute targets.

Plan and manage replacement of unplanned vacant shifts promptly.

Reconcile agency staff attendance records and missed punch capturing.

Verify and maintain accuracy of UKG Pro System entries.

Apply critical thinking to assess staffing gaps and develop effective rostering solutions to support your facilities.

Support payroll functions with daily timekeeping functions and resolving exceptions.

Manage and monitor overtime and agency usage, providing critical feedback regarding recruitment requirements to reach KPIs

Process Fortnightly Payroll reconciliations every second Monday, meeting critical deadlines to ensure efficient pay processing.

Build strong working relationships with facility managers to ensure smooth scheduling processes are maintained and kept up to date for staff.

Maintain Contract Variations and Contract Changes for existing staff in accordance to Aged Care/Nurse’s Award.

Maintain a high level of service while balancing priorities and deadlines.

What we’re looking for

Demonstrated experience in similar centralised aged care rostering administration position.

Knowledge of the Aged Care industry and it’s operational needs.

Proven experience using UKG Pro or similar within the aged care sector is highly desirable

An understanding of, or ability to quickly learn the Aged Care and Nurses Awards.

Excellent interpersonal and communication skills, with the ability to liaise effectively with management and employees at all levels

Strong organisational and time management capabilities, with the ability to prioritise and multitask effectively

Exceptional attention to detail and high level of accuracy.

A collaborative team player who is committed to providing high-quality service

Quick thinking and advanced problem-solving skills

What we offer

At Elderly Care, we're dedicated to creating a positive and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits including professional development opportunities, and a commitment to work-life balance. Join our team and be part of an organisation that truly values its people.

About us

Elderly Care is a leading provider of aged care services in Queensland, with a strong focus on delivering personalised, high-quality care to our residents. Our mission is to enrich the lives of older Australians by providing a safe, nurturing, and empowering environment. As an employer, we pride ourselves on our inclusive culture, commitment to employee wellbeing, and opportunities for career growth.