Aged Care Rostering & Admin Specialist

Thompson Health Care; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Thompson Health Care is seeking an organised and customer-focused Workforce Administrator to support the efficient operation of our residential aged care home at St Ives. This permanent full-time role focuses on rostering, timesheets, and onboarding documentation, providing valuable support to the Director of Nursing and payroll processes.

You will manage staff rosters using Humanforce, handle leave requests and queries, maintain accurate employee records and respond to roster inquiries with a

Qualifications

• Experience in workforce rostering and administration, preferably in aged care, healthcare or a similar environment.
• Experience using Humanforce Workforce Management or comparable rostering software.
• Ability to work independently and manage competing priorities.
• Strong Microsoft Office and general systems skills.
• Excellent customer service and communication skills.
• Strong attention to detail, organisation and time management.

Responsibilities

• Creating and maintaining staff rosters using Humanforce.
• Coordinating shift allocations, replacements and roster changes.
• Processing staff availability, leave requests and timesheets.
• Monitoring staffing levels and escalating shortages to the Director of Nursing.
• Authorising timesheets to support accurate payroll processing.
• Maintaining accurate employee, qualification and compliance records.
• Coordinating onboarding documentation for new employees.
• Responding to roster, timesheet, employment and general enquiries.
• Completing filing, scanning, photocopying and other administrative tasks.

Skills

Rostering

Administration

Customer service

Microsoft Office

Tools

Humanforce

Job description

Thompson Health Care is seeking an organised and customer-focused Workforce Administrator to support the efficient operation of our residential aged care home at St Ives. This permanent full-time role focuses on rostering, timesheets, and onboarding documentation, providing valuable support to the Director of Nursing and payroll processes.

You will manage staff rosters using Humanforce, handle leave requests and queries, maintain accurate employee records and respond to roster inquiries with a