Aged Care Admin & Services Lead | Rostering & Payroll

Jewish Care Victoria; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Purchased leave

Employee Assistance Program

Reward & Recognition Program

Ethos Day learning

Job summary

Jewish Care Victoria in Melbourne is seeking an Administration & Services Coordinator for its Residential Aged Care team. The role focuses on providing comprehensive administrative support, maintaining staff rosters, and payroll records to keep operations running smoothly.

You will be the primary contact for clients and families, manage complaints, deliver site orientation, and collaborate with staff to prioritise tasks.

Qualifications

• Supportive, patient, compassionate approach toward older people.
• Warm, calm, friendly personality with relationship-building skills.
• Minimum 2 years’ experience in administration/customer service roles and rostering.
• Experience with JHub & Humanforce (desirable).
• Manage and maintain administrative records of each client.
• Complaint management and staff site orientation.
• Primary contact for clients and families; strong customer service.
• Time management and ability to multitask.
• MS Office proficiency and fast typing.
• Russian or Hebrew language skills desirable.

Responsibilities

• Provide comprehensive administrative support to the aged care facility.
• Maintain staff rosters and payroll records.
• Act as primary contact for clients and families.
• Manage complaints and deliver staff site orientation.
• Support stakeholders to assist clients and staff; prioritise tasks.

Skills

Compassionate demeanor

Relationship-building

Time management

Problem solving

Face-to-face customer service

MS Office proficiency

Typing and word processing

Russian or Hebrew language skills

Education

Business Administration or similar qualification

Tools

JHub

Humanforce

Job description

Jewish Care Victoria in Melbourne is seeking an Administration & Services Coordinator for its Residential Aged Care team. The role focuses on providing comprehensive administrative support, maintaining staff rosters, and payroll records to keep operations running smoothly.

You will be the primary contact for clients and families, manage complaints, deliver site orientation, and collaborate with staff to prioritise tasks.