After-Hours Outreach Case Worker

Mission Australia; Cairns Regional; Hybrid; AUD 54,000 - 77,000; Part time

Benefits offered by this job

Salary packaging

Free confidential counselling

Chaplaincy support

Volunteering opportunities

Additional leave options

Job summary

Mission Australia is seeking a Case Worker for the After Hours Outreach Service in Cairns. The role focuses on street-based outreach to people experiencing homelessness, including those in cars or immediate housing crisis.

You will assess risks, respond to safety needs and provide practical help such as accommodation, IDs and housing applications. The position requires a relevant degree in Social Work or Human Services, a current driver’s license, and First Aid/CPR.

Qualifications

• Experience supporting people experiencing homelessness or significant disadvantage.
• Ability to provide person-centred, strengths-based support.
• Ability to assess risk and respond to immediate needs while maintaining boundaries.
• Ability to work effectively in a street outreach setting.

Responsibilities

• Provide street outreach and build positive relationships with people experiencing homelessness.
• Complete assessments, identify risks and respond to safety and wellbeing needs.
• Provide practical support with emergency accommodation, identification and housing applications.
• Connect people with housing, Centrelink, health and other services.
• Collaborate with housing providers and emergency services.
• Maintain accurate risk assessments and client documentation.

Skills

Street outreach

Trauma-informed practice

Risk assessment

Community engagement

People-facing skills

Education

Degree in Social Work, Human Services or related discipline

Tools

Driver's license

First Aid

CPR certification

Job description

Mission Australia is seeking a Case Worker for the After Hours Outreach Service in Cairns. The role focuses on street-based outreach to people experiencing homelessness, including those in cars or immediate housing crisis.

You will assess risks, respond to safety needs and provide practical help such as accommodation, IDs and housing applications. The position requires a relevant degree in Social Work or Human Services, a current driver’s license, and First Aid/CPR.