Impactful Case Manager - Homelessness Services

Live North West QLD; Mount Isa City; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Salary packaging benefits

Entertainment allowance

Annual leave

Birthday Leave

Sign on bonus

Professional development

Loyalty leave

Wellbeing support

Job summary

Centacare North Queensland is seeking a dedicated professional to provide case management and outreach within a homelessness support program. You will assess needs, link participants to services, and develop early intervention strategies to meet program and individual goals.

The role requires strong communication, the ability to build partnerships, and adherence to service policies. A relevant degree or diploma and a current driver's licence are essential.

Qualifications

• Two years' experience in a case management framework within a relevant field.
• Experience working with homeless or at-risk populations is desirable.
• Ability to work with culturally appropriate community engagement and referrals.

Responsibilities

• Provide case management support and develop early intervention strategies.
• Undertake intake, triage and initial assessment for risk and eligibility.
• Record and maintain participant information in electronic systems per policies.
• Develop partnerships through referrals and community engagement.
• Attend meetings, supervision and professional development.
• Participate in outreach activities and program development.
• Ensure compliance with WHS, Privacy and EEO legislation and policies.

Skills

Excellent communication

Analytical skills

Driver's Licence

Education

Degree in Social Work / Human Services

Certificate Level 4+ in community sector

Job description

Centacare North Queensland is seeking a dedicated professional to provide case management and outreach within a homelessness support program. You will assess needs, link participants to services, and develop early intervention strategies to meet program and individual goals.

The role requires strong communication, the ability to build partnerships, and adherence to service policies. A relevant degree or diploma and a current driver's licence are essential.