Aesthetic Client Care Coordinator - Full-Time Redmond

SkinSpirit; Redmond; Presencial; AUD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

401k with match

Medical insurance

Paid holidays

Descripción de la vacante

SkinSpirit is seeking a Client Care Coordinator to support daily activities of our medical spa. The role focuses on phone coverage, appointment scheduling, registration, and client care in a fast-paced administrative environment.

You will provide excellent customer service, manage appointments, and promote treatments, products and promotions while maintaining client satisfaction and confidentiality. This full-time role offers a people-first culture and world-class training.

Formación

• 1+ years of customer or sales experience; aesthetic setting preferred
• Exceptional customer service skills
• Fast-paced environment efficiency and productivity
• Ability to multi-task, prioritize and stay accurate
• Team player with initiative
• Knowledge of Internet, Outlook, Excel, Word; learn new software quickly
• Social media experience is a plus
• Excellent written, verbal and interpersonal skills
• Attention to detail and good judgement
• Experience in medical offices/cosmetic procedures/skin care products
• Experience with Zenoti or similar POS systems preferred but not required

Responsabilidades

• Answer high volume of inbound calls and screen inquiries
• Schedule, move and cancel appointments
• Provide outstanding client care and promote clinic services
• Handle opening/closing duties and basic office tasks
• Maintain confidentiality and policy compliance
• Assist with other duties as assigned by management
• Support daily activities of a medical spa including registrations and transactions

Conocimientos

Customer service

Team player

Multi-tasking

MS Office

Educación

High School Diploma

Herramientas

Zenoti POS

Descripción del empleo

SkinSpirit is seeking a Client Care Coordinator to support daily activities of our medical spa. The role focuses on phone coverage, appointment scheduling, registration, and client care in a fast-paced administrative environment.

You will provide excellent customer service, manage appointments, and promote treatments, products and promotions while maintaining client satisfaction and confidentiality. This full-time role offers a people-first culture and world-class training.