Beauty Studio Coordinator & Client Experience Lead

BY KIRRA PTY LTD; Wagga Wagga; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing skincare brand training

Opportunities to develop in advanced皮肤

Job summary

BY KIRRA Skin & Beauty is seeking a Studio Coordinator to ensure the studio runs smoothly from client arrival to departure. You will manage bookings, reorder products and guide clients to the right skincare solutions, while promoting add-ons and retail at checkout.

The role involves creating Canva social content, handling payments, and maintaining Squarespace product listings. Strong people skills and Timely experience are essential; a positive, proactive attitude is a must.

Qualifications

• Experience in customer-facing roles is preferred.
• Beauty/skin industry knowledge is a bonus.
• Strong cash handling and EFTPOS skills.
• Experience with appointment software is ideal.

Responsibilities

• Welcome clients from arrival to departure.
• Manage bookings, confirmations and cancellations in Timely.
• Rebook clients and upsell retail and add-ons at checkout.
• Reply to calls, emails and DMs and convert enquiries into bookings.
• Create and schedule social posts in Canva for Instagram, Facebook and TikTok.
• Process payments, cash up and daily reconciliations.
• Manage stock, orders and product listings on Squarespace.

Skills

People skills

Organized

Calm under pressure

Excellent communication

Tools

Timely

Google Workspace

Canva

Squarespace

Job description

BY KIRRA Skin & Beauty is seeking a Studio Coordinator to ensure the studio runs smoothly from client arrival to departure. You will manage bookings, reorder products and guide clients to the right skincare solutions, while promoting add-ons and retail at checkout.

The role involves creating Canva social content, handling payments, and maintaining Squarespace product listings. Strong people skills and Timely experience are essential; a positive, proactive attitude is a must.