Client Experience Concierge (Skin Clinic)

Melbourne Skin; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Melbourne Skin is a leading skin clinic seeking a warm, organised Receptionist to join our growing team. You will be the first point of contact, creating a welcoming and elevated client experience from the initial interaction.

You will handle bookings, inquiries and payments, support dermal clinicians, and contribute to a professional, beautiful clinic environment. Previous reception or beauty industry experience is highly regarded.

Qualifications

• Must be a friendly, confident and polished communicator.
• Highly organised, proactive and attentive to detail.
• Professional with a positive attitude and strong commitment to client care.

Responsibilities

• Welcomes clients and delivers a personalised experience.
• Manages appointments, bookings and enquiries across phone, email and social media.
• Coordinates the appointment schedule and supports clinic operations.

Skills

Friendly communicator

Organised

Positive attitude

Multitasking

Customer service experience

Job description

Melbourne Skin is a leading skin clinic seeking a warm, organised Receptionist to join our growing team. You will be the first point of contact, creating a welcoming and elevated client experience from the initial interaction.

You will handle bookings, inquiries and payments, support dermal clinicians, and contribute to a professional, beautiful clinic environment. Previous reception or beauty industry experience is highly regarded.