Administrator Operations

EnviroGroup; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

EnviroGroup is seeking an organised admin assistant to support our electrical and installation business in Melbourne. You will coordinate jobs, communicate with customers and electricians, and ensure information flows smoothly from scheduling to invoicing.

This hands-on role requires great data entry, attention to detail and the ability to juggle multiple tasks in a busy office environment. Previous admin experience in solar, electrical or trade industries is a bonus.

Qualifications

• Has previous administration or office experience; experience in electrical, solar or trade industry is a bonus.
• Able to manage multiple tasks and stay highly organised.
• Strong written and verbal communication skills.
• Confident speaking with customers, electricians and installers.

Responsibilities

• Answering incoming phone calls and emails
• Booking and scheduling installations and service jobs
• Assisting with daily scheduling and job allocation
• Communicating with customers regarding bookings, attendance and job updates
• Creating and updating jobs in our job management system
• Reviewing completed jobs and ensuring required information has been provided
• Following up electricians and installers for job notes, photos, compliance certificates and documentation
• Preparing completed jobs for invoicing
• Assisting with purchase orders and supplier documentation
• General data entry and administration

Skills

Administration

Scheduling

Customer communication

Data entry

Attention to detail

Multitasking

Initiative

Education

Office administration experience

Job description

This is a hands-on role supporting the day-to-day operations of our electrical and installation business. You will work closely with management to help coordinate jobs, communicate with customers and electricians, maintain accurate job information and ensure completed installations progress through to invoicing.

EnviroGroup has been helping Victorian homes and businesses go solar and electrify for over 22 years. Based in Coburg North, we design and install solar, battery, hot water and electrification solutions for a large residential and commercial client base.

Key responsibilities

Answering incoming phone calls and emails

Booking and scheduling installations and service jobs

Assisting with daily scheduling and job allocation

Communicating with customers regarding bookings, attendance and job updates

Creating and updating jobs in our job management system

Reviewing completed jobs and ensuring required information has been provided

Following up electricians and installers for job notes, photos, compliance certificates and documentation

Preparing completed jobs for invoicing

Assisting with purchase orders and supplier documentation

General data entry and administration

About you

Has previous administration or office experience (experience in the electrical, solar or trade industry is a bonus)

Is highly organised and able to manage multiple tasks

Has strong written and verbal communication skills

Is confident speaking with customers, electricians and installers

Has good computer skills and is comfortable learning new systems

Has excellent attention to detail

Takes initiative rather than waiting to be told what needs to be done

Can prioritise urgent tasks in a busy environment