Administrative & Secretariat Officer: Stakeholder Support

Department of Families Fairness and Housing; Geelong; On-site; AUD 60,000 - 70,000; Full time

Job summary

Department of Families Fairness and Housing in Geelong seeks an Administration Officer to provide a reliable point of contact across diverse organisations. The role focuses on accurate records, efficient office processes, and supportive secretariat duties, requiring attention to detail and teamwork.

The successful candidate will handle queries, assist with meetings and travel arrangements, and contribute to service delivery while maintaining compliance with privacy and information security

Qualifications

• Strong attention to detail and accuracy in record-keeping.
• Ability to work effectively in a team and collaborate.
• Clear, sensitive communication with stakeholders and staff.

Responsibilities

• Assist with office processes and corporate information systems, including records management and related tasks.
• Answer queries and provide timely, accurate information; redirect as needed.
• Support meetings and conferences: prepare papers, organise venues, catering, agendas, and take minutes.
• Arrange travel and accommodation and handle follow-up actions.
• Contribute to the branch as a collaborative team member and deliver quality customer service.
• Suggest and help implement system and process improvements; maintain records per policy.

Skills

Attention to detail

Teamwork

Effective communication

Job description

Department of Families Fairness and Housing in Geelong seeks an Administration Officer to provide a reliable point of contact across diverse organisations. The role focuses on accurate records, efficient office processes, and supportive secretariat duties, requiring attention to detail and teamwork.

The successful candidate will handle queries, assist with meetings and travel arrangements, and contribute to service delivery while maintaining compliance with privacy and information security