Administration Officer

Department of Families, Fairness & Housing VIC; Geelong; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

Department of Families, Fairness & Housing VIC in Geelong seeks an Administration Officer to provide a point of contact across diverse organisations. The role emphasizes attention to detail and teamwork, delivering administrative, secretariat and support functions.

The position requires sensitivity in communication and capability to manage records, correspondence, and meetings. Experience in government or community services is beneficial.

Responsabilités

• Assist with office processes and corporate information systems, including records management and ministerial correspondence.
• Answer queries and provide timely advice, with appropriate redirection of mail and queries.
• Support and arrange meetings: papers, venues, catering, agendas, minutes, travel and accommodation.
• Contribute to a collaborative team, delivering quality customer service to managers and staff.
• Identify and suggest system and process improvements and help implement changes.
• Maintain accurate records in line with legislative requirements and privacy policies.

Description du poste

Department of Families, Fairness & Housing VIC – Geelong VIC

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functions.

ACCOUNTABILITIES INCLUDE

• Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.
• Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.
• Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.
• Contribute as an effective branch member in a team environment and assist in the provision of quality, timely and effective customer service to managers and staff within the branch.
• Suggest system and process improvements and work in collaboration to implement the agreed solutions.
• Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements

Please open the position description to read more.