Administration Officer

Department of Families Fairness and Housing; Australia; Sur place; AUD 60 000 - 80 000; Plein temps

Résumé du poste

The Department of Families, Fairness and Housing (DFFH) in Victoria is seeking an Administration Officer to provide a central point of contact for a diverse range of organisations and to support a broad set of administrative and secretariat tasks.

Attention to detail, teamwork and the ability to communicate sensitively are essential as you manage records, ministerial correspondence, meetings logistics and travel arrangements while helping deliver high-quality customer service across the branch.

Qualifications

• Attention to detail and teamwork underpin success in this role.
• Effective communication with stakeholders across government and community services.

Responsabilités

• Provide assistance with office processes and corporate information systems such as records management and ministerial correspondence.
• Answer queries and provide timely advice, redirecting as needed.
• Coordinate meetings, venues, catering, agendas, and take minutes; arrange travel and accommodation.
• Support branch staff and contribute to quality customer service.
• Suggest improvements and help implement new processes while maintaining compliance with records policies.

Connaissances

Attention to detail

Teamwork

Communication skills

Sensitivity in communication

Description du poste

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functions.

ACCOUNTABILITIES INCLUDE

• Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.
• Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.
• Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.
• Contribute as an effective branch member in a team environment and assist in the provision of quality, timely and effective customer service to managers and staff within the branch.
• Suggest system and process improvements and work in collaboration to implement the agreed solutions.
• Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements

Please open the position description to read more.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)