Admin Officer, Housing Services — Flexible & Autonomous

NSW Department of Communities and Justice; Bathurst; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Wellas

Job summary

HOMES NSW is seeking an Administration Officer in Housing Services to support the effective delivery of housing services across the community. You will provide vital administrative support, assisting with records management, correspondence, meetings, travel, events, and data handling in a fast-paced environment.

The role emphasizes confidentiality, accuracy, and strong customer service as part of a collaborative team dedicated to continuous improvement and delivering quality services to

Qualifications

• Demonstrated experience providing high-quality administrative support, including records management and documentation preparation.
• Strong customer service skills with the ability to respond professionally to enquiries and provide timely information.
• Excellent organisational skills and the ability to manage competing priorities in a busy environment.

Responsibilities

• Provide administrative support to enable effective operation of the Housing Services team.
• Coordinate records management activities, prepare correspondence, support meetings, arrange travel and events, and maintain databases.
• Respond to enquiries from customers and stakeholders with confidentiality and professionalism.
• Assist with routine financial and purchasing transactions in line with agency procedures.
• Manage shared mailbox ensuring enquiries are allocated, redirected or escalated as needed.

Skills

Records management

Documentation

Customer service

Organisation

Office software

Travel coordination

Job description

HOMES NSW is seeking an Administration Officer in Housing Services to support the effective delivery of housing services across the community. You will provide vital administrative support, assisting with records management, correspondence, meetings, travel, events, and data handling in a fast-paced environment.

The role emphasizes confidentiality, accuracy, and strong customer service as part of a collaborative team dedicated to continuous improvement and delivering quality services to