Administrative Assistant: Customer Support & Data Entry

West Crane Services; City of Melbourne; On-site; AUD 52,000 - 64,000; Full time

Job summary

West Crane Services is seeking an Administrative Assistant based in Truganina to support the business with customer service and administration. The role involves answering phones, data entry in Xero and Simpro, and providing professional support to staff.

Applicants should be able to work independently, demonstrate strong attention to detail and communicate clearly. Proficiency in Excel and Word will be beneficial in daily tasks.

Qualifications

• Experience using Xero and Simpro for data entry and admin tasks.
• Strong written and spoken communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• First responder for incoming phone calls.
• Data entry using Xero and Simpro.
• Provide exceptional customer service and staff interaction.

Skills

Customer service

Time management

Attention to detail

Communication skills

Independence

Tools

Xero

Simpro

Microsoft Word

Excel

Job description

West Crane Services is seeking an Administrative Assistant based in Truganina to support the business with customer service and administration. The role involves answering phones, data entry in Xero and Simpro, and providing professional support to staff.

Applicants should be able to work independently, demonstrate strong attention to detail and communicate clearly. Proficiency in Excel and Word will be beneficial in daily tasks.