Office Administration & Receptionist

Westside Realty Group; City of Melbourne; On-site; AUD 52,000 - 64,000; Full time

Job summary

Westside Realty Group in Melbourne seeks an enthusiastic Reception & Administration Assistant to support day-to-day operations across Sales and Rental departments. You will be the first point of contact for clients, delivering a friendly, professional experience.

The role requires at least 12 months in a similar real estate setting, strong organisation, accurate documentation, and good computer skills. Full-time with standard hours, occasional extra hours when required.

Qualifications

• Minimum of 12 months’ experience in a similar role within the real estate industry.
• Previous experience in rental/property management is highly preferred.
• Knowledge of statutory forms and procedures in sales and rentals would be ideal.
• Experience in sales contract preparation, legal follow-up and coordination of new listings.
• Experience with property management administration and rental documentation will be highly regarded.
• Documentation, record keeping and property filing.
• Strong attention to detail and accuracy in all administrative functions.
• Ability to manage multiple tasks and work to deadlines.
• Ensuring general office supplies and administration requirements are maintained.
• Excellent written and verbal communication skills.
• Good computer skills and the ability to learn real estate software and systems.
• Professional presentation and a pleasant, respectful attitude towards clients and staff.

Responsibilities

• Provide day-to-day administrative and reception support across our Sales and Rental departments.
• Act as the first point of contact for the office, ensuring a positive client experience with professional communication.
• Manage office tasks, documentation, and filing to support timely transactions.
• Coordinate with sales and rental teams on listings, documentation and follow-ups.

Skills

Real estate experience

Rental/property management

Sales contracts

Documentation

Attention to detail

Multitasking

Communication skills

Computer skills

Job description

Westside Realty Group is a team of experienced real estate professionals and passionate locals who pride themselves on delivering personalised, one-on-one service. We strongly believe that hard work, dedication and local knowledge are the key to achieving the right results for our clients.

Located in Truganina, Westside Realty Group provides a high level of service to residents, corporations and investors across their buying, selling, leasing and property management requirements.

About the Role

We are currently seeking an enthusiastic and organised Reception & Administration Assistant to provide day-to-day administrative and reception support across our Sales and Rental departments.

As the first point of contact for our office, you will play an important role in creating a positive experience for our clients. Personal presentation, friendly communication skills and a professional phone manner are essential.

We are open to Full-Time positions and are willing to be flexible for the right candidate.

Skills & Experience

• Minimum of 12 months’ experience in a similar role within the real estate industry
• Previous experience in rental/property management is highly preferred
• Knowledge of statutory forms and procedures in sales and rentals would be ideal
• Experience in sales contract preparation, legal follow-up and coordination of new listings
• Experience with property management administration and rental documentation will be highly regarded
• Documentation, record keeping and property filing
• Strong attention to detail and accuracy in all administrative functions
• Ability to manage multiple tasks and work to deadlines
• Ensuring general office supplies and administration requirements are maintained
• Excellent written and verbal communication skills
• Good computer skills and the ability to learn real estate software and systems
• Professional presentation and a pleasant, respectful attitude towards clients and staff

You Will Be Right for Us If:

• You're enthusiastic, innovative and enjoy staying busy
• You're organised and able to manage competing priorities
• You're determined to deliver the highest level of service and results
• You have a genuine passion for real estate and helping people
• You work well both independently and as part of a team
• You have a positive attitude and take pride in your work
• You are professional, reliable and respectful
• You enjoy working in a fast-paced real estate environment

Working Hours

Monday – Friday: 9:00am – 5:30pm, with reasonable additional hours as required.