Administrative assistant

Kairos Speech Therapy and Learning; Ryde; Hybrid; AUD 34,000 - 44,000; Part time

Job summary

Kairos Speech Therapy and Learning in Ryde, NSW, is seeking an Administrative Assistant (Client Relations) on a casual basis. The role offers hybrid work with some remote administrative duties, and after-school hours commitment both in-clinic and remotely.

Ideal candidates have reception/administrative experience in an allied health clinic, strong computer skills, and excellent organizational and communication abilities. NSW Working with Children Check and driver’s license are preferred.

Qualifications

• Reception/administrative experience in an allied health/medical clinic setting is strongly preferred.
• Excellent computer skills, including scheduling systems, practice management software, email, and Microsoft Office.

Responsibilities

• Welcoming clients and families and building rapport.
• Manage reception duties: phones, scheduling, confirmations, and billing.
• Administrative tasks: records, team scheduling, resource management, compliance.
• Act as the key contact for client communications and inquiries.
• Flexibility to perform some tasks remotely, including scheduling and communications.
• Assist with creating therapy resources (laminating and preparing materials).

Skills

Reception experience

Scheduling coordination

Customer service

Interpersonal skills

Tools

Practice management software

Microsoft Office

Job description

Kairos Speech Therapy and Learning - Ryde NSW

Kairos Speech Therapy and Learning is a Speech Pathology clinic located on Avon Road in North Ryde. We are a supportive team that loves making a difference and values creating a positive workplace!

As our clinic continues to grow, we're looking for a highly motivated, organised, and friendly Administrative Assistant (Client Relations) to join our team on a casual basis.

This role offers flexibility, including a hybrid work arrangement where some administrative duties can be performed remotely. However, the applicant must be able to commit to working after-school hours (some days in the clinic) and remotely as required.

Administrative Assistant (Client Relations) role involves:

Welcoming and building strong rapport with clients and their families.

Managing reception duties, including answering phones, scheduling and confirming appointments, and processing billing.

Administrative and office coordination tasks, such as maintaining records, assisting with team scheduling, overseeing resource management and maintaining compliance.

Being the key point of contact for client communications, including providing updates and managing inquiries professionally.

Flexibility to perform some administrative tasks remotely, such as scheduling and client communication (email, text, calls).

Assisting with creating therapy resources (e.g., laminating and preparing materials)

Work Hours

This is a casual role.

A mix of in-clinic and virtual work.

Must be available to work some after-school hours both in-clinic and remotely.

We're looking for someone with:

Reception/administrative/managing experience working in an allied health/medical clinic setting is strongly preferred.

Exceptional computer skills, including advanced proficiency with scheduling systems, practice management software, email, and Microsoft Office. (We need someone very comfortable navigating technology and troubleshooting independently.)

Excellent organisational skills, attention to detail, and the ability to multitask.

Exceptional interpersonal skills with a warm, friendly approach.

Strong verbal and written communication skills.

The ability to work independently and as part of a team.

A Working with Children Check and NSW Police Check.

A driver's licence

Knowledge about NDIS and disability supports (Desired)