Administrative Assistant/Receptionist

Hide and Speech Allied Health; Melbourne; On-site; AUD 39,000 - 44,000; Part time

Job summary

Hide and Speech Allied Health in Surrey Hills, VIC, is hiring an Administrative Assistant/Receptionist to join a busy, supportive team. You’ll greet clients, handle inquiries, schedule appointments, and assist with billing in a pediatric allied health setting.

The role suits someone with excellent communication skills, a positive attitude, and the ability to multitask within a tight schedule. Part-time hours offer steady, flexible coverage in a vibrant practice.

Qualifications

• Experience in medical/allied health administrative environment preferred.
• Ability to liaise with clients and answer phones/emails professionally.
• Comfortable in a fast-paced, team-focused setting.

Responsibilities

• Greet clients and manage front desk with a friendly, helpful approach.
• Answer phone and email inquiries and schedule appointments.
• Billing patients and coordinating administrative tasks.
• Provide general office support and cover for sickness/leave as needed.

Skills

Communication

Teamwork

Autonomy

Multitasking

Customer service

Calendars

Positive attitude

Tools

Microsoft Office

Job description

Hide and Speech Allied Health – Surrey Hills VIC

Hide and Speech is on the hunt for a friendly, enthusiastic Administrative Assistant/Receptionist to join our team! We are a vibrant, fast-paced multidisciplinary practice where no two days are the same. If you love working with people, enjoy being part of a supportive team, and thrive in a busy environment, we'd love to hear from you!

About Us

Hide and Speech is a paediatric allied health practice providing assessment and intervention services for children and adolescents with developmental differences and delays. Our multidisciplinary team includes speech pathologists, occupational therapists, psychologists, allied health assistants, and a dedicated administration team.

As our practice continues to grow, we are looking to welcome another Administrative Angel to our team! You'll be joining a supportive and collaborative administration team of eight, so you'll always have colleagues to work alongside, learn from, and support you throughout the day. We pride ourselves on creating a positive, team-focused workplace where everyone plays an important role in helping our families feel welcomed and supported.

The role:

We are looking for a front office receptionist / administrative assistant to work in a busy, fast-paced environment where you will be liaising with clients, greeting new and existing clients, answering the telephone and email enquiries, appointment scheduling, billing patients and overall care and concern for our clients.

Designated hours

Hours: Monday to Thursday 10:30am to 6:36pm

Please note that, on occasion, you may also be required to work a morning shift (9am to 5:06pm).

Employment Type:

Part-time (0.8 FTE) or casual.

Please apply only if you are available to work the above rostered hours and are willing to provide additional cover for sick leave and annual leave when required.

Required skills and qualities:

• Highly developed communication skills, both written and verbal
• Motivated and have a sharp work ethic
• Confident and reliable
• Effectively work as part of a team and autonomously
• Ability to multitask and work under pressure in a fast-paced environment
• High-level computer skills and proficiency in Microsoft Office suite
• Ability to multitask
• Handle and coordinate active calendars
• Provide ad hoc support around the office as needed
• Strong interpersonal, customer service and communication skills
• A cheerful, positive disposition and a genuine love of working with children.

This position is best suited to someone with medical/allied health administrative experience.