Administration Trainee - Part Time

Thirroul Dance Academy; Wollongong City Council; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Paid part-time employment

Hands-on training

Mentoring

Close-knit team

Job summary

Thirroul Dance Academy is offering an entry-level traineeship in a busy small-business environment, with hands-on experience toward a Certificate III in Business Administration. You will join the administration team and studio owner, learning across customer service, enrolments, accounts, events, social media and daily studio operations.

You'll support front desk duties, respond to enquiries, assist with enrolments and data entry, and learn studio management systems while developing your skills

Qualifications

• Entry-level traineeship in a busy small-business environment.
• Willing to learn across customer service, enrolments and admin tasks.
• Ability to work with comprehensive office systems and Canva.

Responsibilities

• Welcoming students, parents and visitors at the front desk.
• Responding to phone, email and in-person enquiries.
• Assisting with student enrolments, registrations and accounts.
• Learning to use studio management and administration systems.
• General office administration, filing and data entry.
• Assisting with class timetables, workshops and events.
• Preparing correspondence for families and studio promotions.
• Supporting social media graphics and promotions.
• Helping with concerts, examinations and other studio events.

Skills

Customer service

Organised

Willing to learn

Proactive

Education

Certificate III in Business Administration

Tools

Canva

Word

Excel

Google Workspace

Job description

This is an entry-level traineeship, giving the successful applicant the opportunity to gain practical, hands-on experience in a busy small-business environment while working towards a Certificate III in Business Administration. You will work alongside the existing administration team and studio owner, gradually developing skills across customer service, office administration, enrolments, accounts, events, social media and the day-to-day operations of the dance studio.

Key responsibilities

Welcoming students, parents and visitors and assisting at the front desk

Responding to phone, email and in-person enquiries

Assisting with student enrolments, registrations and account administration

Learning to use dance studio management and administration systems

General office administration, filing and data entry

Assisting with class timetables, workshops, competitions and studio events

Preparing correspondence and information for families

Assisting with Canva graphics, social media and studio promotions

Helping with concerts, examinations, ELITE teams and other TDA events

Supporting the administration team with the many different jobs involved in running a busy dance studio

About you

Friendly, bubbly and confident communicating with people

Reliable, organised and willing to take responsibility for your work

Keen to learn and develop new skills

Comfortable working in a busy environment where priorities can change quickly

Able to show initiative while also being happy to ask questions and learn

Confident using computers and willing to learn new programs and systems

Familiar with programs such as Word, Excel, Google Workspace or Canva - or keen to learn

Comfortable working around children and families

Able to work independently as your skills and confidence develop

Must hold, or be willing and eligible to obtain, a current Working With Children Check

About us

At Thirroul Dance Academy, we are more than just a dance studio - we are a busy, vibrant community of dancers, teachers, families and creatives. Our studio is known for its positive and inclusive environment and our genuine passion for dance. We offer classes for students from 2 years through to adults across a wide range of dance styles and are involved in examinations, competitions, workshops, performances and major studio events throughout the year.

Paid part-time employment while completing your qualification

Hands-on training and mentoring

A supportive, creative and energetic workplace

Experience across many different areas of administration and small business

The opportunity to develop genuine responsibility as your skills grow

A role where no two days are quite the same

The chance to become part of a close-knit and passionate TDA team