Administration Assistant

The Da'Vange Group; City of Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

The Da'Vange Group in Margate is seeking an Administration Assistant to support the admissions team and streamline the enrolment process for students. You will be a key contact for enquiries, data entry, and maintaining accurate student records.

Ideal candidates bring admin or student support experience, a meticulous approach to data, strong communication skills, and the ability to manage high workloads while ensuring compliance with RTO standards.

Qualifications

• Experience in administrative or student support roles, preferably in an RTO or educational setting.
• Excellent attention to detail and accuracy in data entry.
• Strong organisational and time management skills.
• Proficient verbal and written communication; professional tone.

Responsibilities

• Assist with processing student applications and enrolments.
• Respond to phone and email enquiries promptly and professionally.
• Enter and maintain accurate student data in student management systems.
• Prepare enrolment documents and follow up on incomplete applications.
• Support compliance with RTO and regulatory standards.
• Liaise with trainers, assessors and internal departments as needed.
• Perform general administration duties including filing, scanning and document preparation.

Skills

Data entry

Attention to detail

Time management

Professional communication

Independent work

Tools

Microsoft Office

Student management systems

Job description

The Da`Vange Group is seeking a highly organised and detail-oriented Administration Assistant to join our team in Margate. As an Administration Assistant you will be part of a dynamic and student-focused Registered Training Organisation (RTO), dedicated to providing a pivotal role in supporting students from their initial enquiry to enrolment.

As an Admin Assistant in the admissions team you will provide support, contributing to the efficient enrolment process for our students. You will be a key point of contact for enquiries, data entry, and maintaining accurate student records.

Key Responsibilities

• Assist with processing student applications and enrolments
• Respond to phone and email enquiries in a timely and professional manner
• Enter and maintain accurate student data in student management systems
• Prepare enrolment documents and follow up on incomplete applications
• Support compliance with RTO and regulatory standards
• Liaise with trainers, assessors and internal departments as needed
• Perform general administration duties including filing, scanning and document preparation

About you

• Previous experience in an administrative or student support role, preferably within an RTO or education setting
• Excellent attention to detail and accuracy in data entry.
• Strong organisational and time management skills
• You must have a high level of professional communication skills, both written and verbal
• Self-motivation and results-driven, with a proven track record of managing competing priorities and large workloads while maintaining quality and compliance, and proactively contributing to the team outcomes
• Proficient in Microsoft Office and comfortable using student management systems
• Most importantly, you have a proven ability to manage a high-volume workload efficiently, demonstrating initiative, independence and strong self-assessment skills without the need for constant supervision.

About Us

The Administration and Admissions team is the heart of our RTO. The office culture is one that is collaborative, supportive and genuinely passionate about helping students succeed. You'll be joining a team that values open communication, celebrates wins and is ready to join forces to help one another when needed. You will enjoy a very welcoming, positive and energised culture where your contributions are recognised and appreciated.