Administration Support Officer - Residential Care

Ozcare Port Douglas Aged Care Facility; Trebonne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Ozcare Port Douglas Aged Care Facility is seeking an Administration Support Officer for our Trebonne site. You will manage reception and support a busy admin team, with a requirement to work weekends and rotate rosters. Strong IT skills and professional communication are essential.

Responsibilities include handling mail, drafting documents, answering enquiries about Ozcare's services, and maintaining accurate records. Experience in aged care is advantageous.

Qualifications

• Certificate IV in Administration or equivalent experience.
• Extensive rostering experience required.
• Current Queensland drivers' licence.
• Aged care experience an advantage, including Police Screening.
• Current Police Screening Certificate is required.

Responsibilities

• General administrative support duties (reception, phones, emails).
• Management of incoming and outgoing mail.
• Provide advice/information on Ozcare's products and services.
• Preparing detailed documents.
• Maintaining accurate records and documentation.

Skills

Time management

Phone manner

Problem solving

Autonomy

Weekend availability

Roster coordination

Drivers licence

Education

Certificate IV in Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Ozcare has an opportunity available for an Administration Support Officer at our Trebonne Aged Care Facility.

Your Role

You'll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team. We require weekend availability.

Your tasks will include:

• General administrative support duties (including general reception, answering phones, emails etc)
• Management of incoming and outgoing mail
• Providing advice and information on Ozcare's products and services
• Preparing detailed documents
• Maintaining accurate records and documentation

Your Attributes

We're looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have

• Excellent time management skills
• Available to work weekends
• A professional phone manner
• The willingness to go the extra mile
• Critical thinking and problem-solving skills
• The ability to work autonomously and ensure your tasks are completed on time
• Must have extensive rostering experience and be available to work a rotating roster
• Aged care experience an advantage, Current Police Screening Certificate
• Current Queensland drivers' licence
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel, and Outlook

About the Employer

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply

About the Candidate

• Excellent time management skills
• Available to work weekends
• A professional phone manner
• The willingness to go the extra mile
• Critical thinking and problem-solving skills
• The ability to work autonomously and ensure your tasks are completed on time
• Must have extensive rostering experience and be available to work a rotating roster
• Aged care experience an advantage, Current Police Screening Certificate
• Current Queensland drivers' licence
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel, and Outlook