Administration Support Officer - Aged Care at Home

Ozcare; Cairns Regional; On-site; AUD 52,000 - 65,000; Full time

Job summary

Ozcare in Cairns is seeking a casual Administration Support Officer for our Community Care Branch. You will be the first point of contact, covering reception and assisting a busy admin team with professional, efficient support.

Your tasks include handling mail, advising on Ozcare services, and maintaining records. A rotating roster is required, with flexibility for extra shifts as needed.

Qualifications

• Certificate IV in Administration or equivalent experience.
• Extensive rostering experience.
• Police Screening Certificate (valid in past 3 years).
• Current Queensland Drivers Licence.
• Excellent computer skills with Word, Excel and Outlook.

Responsibilities

• Manage incoming and outgoing mail.
• Provide advice and information on Ozcare's products and services.
• Maintain accurate records and documentation.

Skills

Phone manner

Autonomy

Prioritisation

Critical thinking

Education

Certificate IV in Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administration Support Officer - Aged Care at Home

Ozcare has a Casual opportunity available for an Administration Support Officer based out of our Cairns Community Care Branch. This role will require you to be flexible with your days, with opportunities for additional shifts to cover planned and unplanned leave.

Your Role

You'll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your tasks will include:

• Management of incoming and outgoing mail.
• Providing advice and information on Ozcare's products and services.
• Maintaining accurate records and documentation.

Your Attributes

We're looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have:

• A professional phone manner.
• The willingness to go the extra mile.
• Critical thinking and problem-solving skills.
• The ability to work autonomously and ensure your tasks are completed on time.
• Must have extensive rostering experience and be available to work a rotating roster.
• Experience working in aged care environment would be desirable.

How You'll Benefit

You'll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases.
• Uniform and laundry allowance.
• Employee Assistance Program.

Role Requirements

• Police Screening Certificate (with validity in past 3-years)
• Current Queensland Drivers License.
• Certificate IV in Administration or equivalent experience.
• Excellent computer skills including Microsoft Word, Excel and Outlook.

We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.