Administration Support Officer

Ozcare; Mackay Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

Ozcare in Mackay is seeking a casual Administration Support Officer to join the aged care facility. You will be the first point of contact, managing reception and providing efficient administrative support to the team. Role requires rostering experience, strong computer skills (Word, Excel, Outlook), and the ability to work autonomously on a rotating roster.

Police or NDIS screening will be required. We value a professional phone manner and a willingness to go the extra mile to assist clients

Qualifications

• Certificate IV in Administration or equivalent experience.
• Excellent computer skills including Word, Excel and Outlook.
• Must have extensive rostering experience and be available to work a rotating roster.

Responsibilities

• Manage reception and provide administration support to the team.
• Handle incoming and outgoing mail and maintain records.
• Provide information on Ozcare products and services to clients and staff.

Skills

Professional communication

Phone etiquette

Critical thinking

Autonomy

Roster management

Education

Certificate IV in Administration

Tools

Microsoft Word

Excel

Outlook

Job description

Ozcare has a casual opportunity available for an Administration Support Officer based out of our Mackay Aged Care Facility.

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your tasks will include:

• Management of incoming and outgoing mail.
• Providing advice and information on Ozcare’s products and services.
• Maintaining accurate records and documentation.

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

• A professional phone manner.
• The willingness to go the extra mile.
• Critical thinking and problem-solving skills.
• The ability to work autonomously and ensure your tasks are completed on time.
• Must have extensive rostering experience and be available to work a rotating roster.
• Experience working in aged care environment would be desirable.

How You’ll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases.
• Uniform and laundry allowance.
• Employee Assistance Program.

Role Requirements

• Police Screening Certificate (with validity in past 3-years) or a current(P) PAID NDIS Worker Screening.
• Current Queensland Drivers License.
• Certificate IV in Administration or equivalent experience.
• Excellent computer skills including Microsoft Word, Excel and Outlook.

We’re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.