Administration Support Officer

Ozcare; Toowoomba Regional; On-site; AUD 55,000 - 65,000; Full time

Job summary

Ozcare in Toowoomba is seeking a friendly receptionist/administration assistant to be the first point of contact for our team and clients. You will manage reception, answer inquiries, and support a busy admin team to provide professional service across the organisation.

Key tasks include handling incoming and outgoing mail, advising on Ozcare’s products and services, and maintaining accurate records and documentation. A proven ability to work autonomously and meet deadlines is essential.

Qualifications

• Professional phone manner.
• Willingness to go the extra mile.
• Critical thinking and problem-solving skills.
• Ability to work autonomously and meet deadlines.
• Extensive rostering experience and rotating rosters.
• Experience in aged care environment desirable.

Responsibilities

• Manage incoming and outgoing mail.
• Provide advice and information on Ozcare’s products and services.
• Maintain accurate records and documentation.

Skills

Phone etiquette

Roster management

Problem solving

Autonomy

Aged care experience

Education

Certificate IV in Administration

Tools

Microsoft Word

Excel

Outlook

Job description

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your tasks will include:

• Management of incoming and outgoing mail.
• Providing advice and information on Ozcare’s products and services.
• Maintaining accurate records and documentation.

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have:

• A professional phone manner.
• The willingness to go the extra mile.
• Critical thinking and problem-solving skills.
• The ability to work autonomously and ensure your tasks are completed on time.
• Must have extensive rostering experience and be available to work a rotating roster.
• Experience working in aged care environment would be desirable.

How You’ll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases.
• Uniform and laundry allowance.
• Employee Assistance Program.

Role Requirements

• Police Screening Certificate (with validity in past 3-years)
• Current Queensland Drivers License.
• Certificate IV in Administration or equivalent experience.
• Excellent computer skills including Microsoft Word, Excel and Outlook.

We’re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply