Administration Support Officer - Community Care

Ozcare; Cairns Regional; On-site; AUD 34,440,000 - 44,083,000; Part time

Benefits offered by this job

Uniform & laundry allowance

Employee Assistance Program

Meal entertainment cards

Novated leases

Salary packaging

Job summary

Ozcare in Cairns is seeking a flexible Administration Support Officer to manage reception and provide efficient administrative support within our Community Care team. This casual role requires reliability and a proactive approach to everyday tasks.

You will work on a rotating roster, handle calls, assist with scheduling, and maintain accurate records using Word, Excel and Outlook. Previous aged care experience is desirable, and police screening plus a Queensland driver’s license are required.

Qualifications

• Professional phone manner and strong communication skills.
• Experience/ability to work autonomously and manage competing priorities.
• Rostering experience and availability to work a rotating roster.
• Aged care environment experience is desirable but not required.

Responsibilities

• Manage reception/front desk for the Cairns Community Care branch.
• Provide professional administrative support to the team.
• Assist with rostering and scheduling activities.

Skills

Professional phone manner

Flexible schedule

Critical thinking

Autonomous work

Rostering experience

Aged care awareness

Education

Certificate IV in Administration or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Administration Support Officer - Community Care

Ozcare has a Casual opportunity available for an Administration Support Officer based out of our Cairns Community Care Branch. This role will require you to be flexible with your days, with opportunities for additional shifts to cover planned and unplanned leave.

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have:

A professional phone manner.

The willingness to go the extra mile.

Critical thinking and problem-solving skills.

The ability to work autonomously and ensure your tasks are completed on time.

Must have extensive rostering experience and be available to work a rotating roster.

Experience working in aged care environment would be desirable.

How You’ll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

Optional salary packaging, meal entertainment cards, and novated leases.

Uniform and laundry allowance.

Employee Assistance Program.

Role Requirements

Police Screening Certificate (with validity in past 3-years)

Current Queensland Drivers License.

Certificate IV in Administration or equivalent experience.

Excellent computer skills including Microsoft Word, Excel and Outlook.

We’re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.