Administration Support Officer (Reception Fleet Parking), Queensland Health

Queensland Government; Rockhampton Regional; On-site; AUD 44,000 - 73,000; Full time

Benefits offered by this job

Professional Development

Flexible Work-Life Balance

Salary Sacrificing Options

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Queensland Health in Rockhampton is seeking an Administration Support Officer (Reception Fleet Parking) to provide front counter, reception and banking duties, and manage records. You will handle invoicing, parking reports, data quality and liaise with services; the role offers flexible benefits and ongoing professional development.

Remuneration includes up to $6,580 per month plus superannuation and leave loading; vaccination requirements apply.

Qualifications

• Strong customer service and communication abilities with patients, visitors and staff.
• Proficiency in MS Word and Excel and hospital information systems.
• Sound cash handling, banking reconciliations and financial record keeping.
• Excellent organisation and ability to manage competing priorities with minimal supervision.
• Proactive, solutions-focused approach to problem solving.

Responsibilities

• Provide front counter, reception and telephone support and manage filing/archiving.
• Handle daily banking, EFTPOS, cash reconciliation, floats and change orders.
• Process invoices/receipts, maintain records, and prepare parking reports.
• Maintain registers/databases and coordinate fleet vehicle bookings with services.

Skills

Customer service

Interpersonal skills

Communication

Microsoft Word

Excel

Financial skills

Tools

Hospital information system

Job description

Rockhampton Hospital is Central Queensland's 305-bed referral hub, bringing together state-of-the-art facilities and specialist services to care for patients from across the region. From Gladstone, Emerald, Yeppoon and Biloela to smaller rural communities, patients rely on Rockhampton Hospital for specialist care and investigations they can't access locally. Its role goes beyond the hospital walls, supporting better access to care for regional Queenslanders when they need it most.

About the role:

• Provide front counter, reception and telephone support, responding to enquiries from patients, visitors and staff while maintaining filing and archiving systems.
• Manage daily banking, receipting, EFTPOS and cash reconciliation, floats and change orders in line with financial procedures.
• Process invoices and receipts, maintain accurate financial records, generate and distribute parking reports, and prepare monthly write-off submissions.
• Maintain registers, databases and data quality while coordinating fleet vehicle bookings and allocations and liaising with relevant services.

About you:

• Strong customer service, interpersonal and communication skills, with the ability to build effective relationships with patients, staff and stakeholders.
• Proficiency in Microsoft Word, Excel and relevant hospital information systems.
• Sound financial skills, including cash handling, till balancing and banking reconciliations.
• Excellent organisational skills, with the ability to manage competing priorities and meet deadlines.
• A proactive, solutions-focused approach to problem-solving, workload prioritisation and working independently with minimal supervision.

What we offer:

Total monthly remuneration value of up to $6,580 p.m. is comprised of:

• An hourly rate between $41.44 - $46.05 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Administration Support Officer (Reception Fleet Parking), Queensland Health • Rockhampton, Australia